Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.
Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.
An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.
Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.
Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.
Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.
$149K - $248K *
Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...
3 weeks ago
$130K - $160K *
Empower the development of mission-critical applications on the ServiceNow platform, collaborating with stakeholders to deliver scalable solutions while ensuring compliance with federal standards and...
3 weeks ago
IT Service Management Specialist
$80K - $95K *
Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...
1 week ago
$105K *
Join a team that's leading the implementation of healthcare data solutions. Drive end-to-end integration projects, collaborate with cross-functional teams, and ensure successful delivery while mentori...
Yesterday
ServiceNow Developer (Journeyman)
$95K - $115K *
Empower your career by configuring and optimizing the ServiceNow platform to enhance IT service management. Collaborate with diverse teams to develop scalable solutions that meet operational needs and...
1 week ago
Director, Solutions Architecture
$160K - $180K *
Lead a high-performing team of Solutions Architects to drive strategic market expansion and enhance presales execution. Collaborate across functions to ensure alignment and deliver impactful solutions...
Today
$86K - $113K *
Champion the transformation of user needs into effective court solutions. Collaborate with diverse teams to analyze, document, and enhance internal applications, ensuring they meet the evolving requir...
5 days ago
Enterprise Training - Advisor I
$75K - $104K *
Champion the design and delivery of impactful training programs for sales professionals in the restaurant industry, enhancing their knowledge and skills to effectively position innovative solutions an...
4 days ago
Active Directory / Identity Engineer (Journeyman)
$95K - $115K *
Lead the charge in managing and securing Microsoft Active Directory services, ensuring robust identity management and operational excellence while collaborating with cross-functional teams to support...
1 week ago
Technical Program Manager - 220781
$125K - $150K *
Tackle complex technical programs by leading cross-functional teams, driving execution from strategy to launch, and ensuring alignment across global engineering and product leaders for impactful outco...
2 weeks ago
$90K - $110K *
Champion project success by leading Microsoft D365 implementations and website development. Collaborate with cross-functional teams to ensure compliance and deliver high-quality results while managing...
2 weeks ago
$130K - $150K *
Lead a dynamic team of Solutions Consultants, driving sales success through hands-on leadership, strategic deal support, and continuous improvement in a fast-paced environment focused on HR tech solut...
2 weeks ago
$120K - $130K *
Transform data engineering by architecting scalable pipelines and optimizing healthcare data solutions. Lead teams to enhance data quality and compliance while driving innovation and strategic alignme...
1 week ago
Senior Director, HR Business Partner (Remote: Boston, Raleigh, Apex-Wilmington)
$150K - $180K *
Drive impactful HR strategies in a dynamic global environment, collaborating with senior leaders to align people initiatives with business goals. Contribute to a newly forming team focused on growth a...
Reposted 2 weeks ago
$150K - $200K *
Transform enterprise sales by leading AI-driven solutions for global FS/Banking brands. Collaborate with cross-functional teams to drive client success and evolve operations, ensuring measurable outco...
3 weeks ago
Sr Business Integration Analyst EDI
$93K - $119K *
Drive the integration of business systems by managing project requirements and technical integrations. Collaborate with external partners and internal teams to enhance processes and deliver effective...
Yesterday
$112K - $193K *
Join a team that's redefining software engineering with AI-driven solutions. Lead the charge in adopting AI-enabled SDLC practices, optimizing software delivery, and mentoring teams to enhance product...
Reposted 2 weeks ago
$113K - $188K *
Join a dynamic team to design and develop high-performance ETL solutions, integrating data from diverse sources. Collaborate with cross-functional teams to optimize data workflows and ensure complianc...
3 weeks ago
Quality Assurance Analyst III (US) - Strategic Card Program
$72K - $108K *
Join a team that's dedicated to ensuring quality standards and leading projects. You'll provide guidance to staff, identify process improvements, and contribute to a positive work environment while en...
2 days ago
$80K - $95K *
Join a team that's transforming local government operations through innovative SaaS implementations. Lead complex projects, collaborate with clients, and drive measurable outcomes while enhancing your...
2 weeks ago
Manager, IT Support and Service
$103K - $115K *
Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...
1 week ago
Senior Tecsys Elite WMS / Distribution ERP Specialist - Remote
$92K - $179K *
Join our team to provide advanced application support for WMS and ERP systems, ensuring operational stability. Collaborate with cross-functional teams to troubleshoot, manage escalations, and improve...
Reposted 2 weeks ago
$116K - $182K *
Lead the charge in clinical study management, overseeing strategy and execution for complex trials. Collaborate with cross-functional teams to ensure compliance, budget adherence, and timely delivery...
5 days ago
Principal Consultant - Informatica MDM Architect
$135K - $160K *
Join a team that's redefining enterprise data management by leading the design and delivery of Informatica MDM solutions. Leverage your expertise to create scalable data models and governance processe...
3 weeks ago
Partner Intake Form (PIF)/Supplier Development Fund (SDF) Manager- Remote opportunity
$110K - $130K *
Transform the Submarine Industrial Base by managing investment portfolios, ensuring alignment with strategic objectives, and enhancing supplier capacity and resilience through effective project govern...
1 week ago
What does an Application Support Lead do?
An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.
What qualifications are typically required for Application Support Lead jobs?
Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.
What skills are important for an Application Support Lead?
Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.
How much do Application Support Leads earn?
Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.
What career paths can follow an Application Support Lead role?
Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.