Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$175K - $195K *

Shape the future of enterprise AI solutions by leading technical delivery and client engagement. Utilize your expertise in AI platforms to create measurable outcomes and drive adoption, while collabor...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$149K - $156K *

Unlock potential by leading a team of Salesforce professionals to enhance system efficiencies and deliver high-quality solutions. Oversee the software development lifecycle, ensuring alignment with or...

New York, NYRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$96K - $132K *

Join a team that's dedicated to transforming healthcare through innovative solutions. Collaborate with clients and experts to implement cutting-edge products, ensuring optimal workflows and exceptiona...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $119K *

Advance the effectiveness of clinical audit teams by designing and delivering targeted training programs. Collaborate with experts to enhance workflows and improve audit productivity, ensuring high st...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$92K - $110K *

Contribute to advancing enterprise Identity, Credential, and Access Management capabilities by providing systems analysis, requirements traceability, and technical documentation support across multipl...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $225K *

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a dynamic team as you lead Agile delivery for software capabilities, facilitating planning, coordination, and retrospectives. Collaborate with stakeholders to ensure timely delivery while managin...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $178K *

Unlock your potential by leading innovative AI-driven bot solutions, enhancing customer experiences through advanced digital applications. Collaborate with teams to design, develop, and deliver cuttin...

Ontario, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $160K *

Transform business challenges into innovative solutions by leveraging AI and engineering expertise. Collaborate with stakeholders to identify opportunities, develop full-stack applications, and drive...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...

Dallas, TXRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive operational excellence by enhancing reliability and performance of a SaaS platform. Collaborate with development teams to implement automation, incident management, and observability practices...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $225K *

Lead the charge in developing AI agents for auto claims, from prototyping to production. Collaborate with a senior team to enhance decision-making tools and ensure reliable performance in a fast-paced...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion clinical monitoring excellence by leading project teams, ensuring adherence to standards, and fostering collaboration. Drive operational success through effective oversight, training, and str...

Covington, KYRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Take ownership of client support for the RTSM application post-study go-live, ensuring exceptional service, troubleshooting, and system enhancements while collaborating with cross-functional teams to...

Wellesley, MARemote

Today

  •   Less than 5 years exp.  •   Information Technology

$97K - $133K *

Join a team that's shaping the future of healthcare by configuring and implementing Epic solutions. Collaborate with clinical and operational stakeholders to enhance provider experiences and ensure su...

Kentucky, USRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $125K *

Accelerate progress at the forefront of mobile development by leveraging AI tools to enhance iOS applications. Collaborate with cross-functional teams to deliver high-quality, customer-centric marketp...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$170K - $200K *

Join us to drive client relationships and business growth, managing complex accounts while ensuring delivery excellence. Collaborate with stakeholders to create strategic account plans and lead new bu...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping the future of Quality Control laboratories by providing technical oversight for startup, validation, and compliance across multiple manufacturing sites, ensuring operational...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage as a Sanctions Screening SME, driving system design, analysis, and validation. Collaborate with cross-functional teams to enhance screening processes and ensure compliance, while leveraging dee...

Jersey City, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Staffing

$139K - $188K *

Drive innovative IT solutions by leading multi-disciplinary teams, establishing operational policies, and collaborating with stakeholders to achieve strategic objectives that enhance overall organizat...

Minnesota, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $170K *

Pioneer innovative solutions in P&C insurance by owning the product roadmap for policy administration and commercial underwriting, integrating AI capabilities to enhance decision-making and streamline...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in ensuring seamless deployment of enterprise-grade infrastructure by integrating, testing, and validating complex systems in a controlled lab environment, enabling rapid field activat...

La Plata, MDRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$98K - $196K *

Join a team that's redefining procurement technology by enhancing ERP systems, integrating solutions, and supporting source-to-pay operations while preparing for future cloud transitions and ensuring...

Baltimore, MDRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Elevate healthcare by educating providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder educati...

Denver, CORemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.