Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$125K - $150K *

Lead the charge in managing and optimizing cloud infrastructure across multiple platforms. Collaborate with teams to enhance product reliability and streamline operations while ensuring security and c...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $175K *

Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...

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3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

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1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

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1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Empower your career by leading product strategy and development in healthcare. Drive innovation, validate growth opportunities, and collaborate across teams to deliver impactful solutions from concept...

Minneapolis, MNRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Lead transformative deployments in healthcare by collaborating with executives and stakeholders. Drive operational change, manage complex projects, and enhance staffing strategies across health system...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $155K *

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6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Optimize software quality by validating workflows and integrations through comprehensive testing. Collaborate with cross-functional teams to ensure robust test coverage, automate processes, and suppor...

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1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $121K *

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Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Drive the advancement of enterprise Identity, Credential, and Access Management (ICAM) capabilities in contested environments, leading technical studies and architectural development to enhance operat...

Washington, DCRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Transform sourcing strategies by leading end-to-end processes, collaborating with stakeholders, and negotiating contracts to optimize value and mitigate risks in Tech and Services categories...

Jersey City, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $123K *

Elevate your career by developing innovative Progress applications that drive global logistics solutions. Collaborate with a dynamic team to deliver high-quality software while supporting major projec...

Perris, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$93K - $179K *

Contribute to innovative software solutions by designing, developing, and testing applications. Engage in all phases of the software lifecycle while mentoring junior engineers and enhancing operationa...

San Antonio, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$122K - $183K *

Transform how we operate by leading technology-driven initiatives that enhance business capabilities. Collaborate with cross-functional teams to define product strategies and drive measurable outcomes...

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3 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $195K *

Shape the future of insurance technology by developing AI-driven full stack solutions. Collaborate across teams to innovate and implement intelligent systems that enhance user experience and streamlin...

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1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$199K - $274K *

Transform enterprise-scale engineering capabilities by leading the TORC function, fostering collaboration across security and operations, and delivering innovative solutions for risk and control manag...

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1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading PMO operations for a complex federal IT program. Collaborate with stakeholders to ensure timely execution, effective risk management, and compliance, while maintaining sche...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $195K *

Transform enterprise sales and modernization for retirement technology. Lead a team of Sales Engineers, engaging with diverse stakeholders to deliver tailored solutions and drive impactful customer ex...

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2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $198K *

Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...

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2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$88K - $105K *

Drive operational excellence by owning the Professional Services intake and workflow governance processes, ensuring efficient request management and seamless team collaboration to enhance service deli...

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6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$106K - $197K *

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$120K - $145K *

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2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Grow your career with a dynamic role leading client support operations for Community Financial Institutions. Drive service delivery, enhance team performance, and implement process improvements to ens...

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1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with mission owners and stakeholders to translate needs into actionable requirements. Lead cross-team collaboration, manage user training, and ensure traceability throughout the software develo...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.