Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$242K - $285K *

Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$117K - $143K *

Join a team that's redefining quality engineering by leading the transition to automation. Drive strategy, mentor a global QA team, and enhance testing frameworks to ensure high-quality software deliv...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $175K *

Lead the charge in architecting and managing robust cloud platforms, driving modernization efforts, and automating infrastructure solutions for large-scale enterprises. Collaborate with top engineers...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $313K *

Drive impactful change by building highly scalable cloud infrastructure and CI/CD systems. Collaborate with a top-tier team to enhance performance and quality while participating in dynamic software d...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Lead the charge in developing cutting-edge digital applications leveraging AI, optimizing performance across major cloud platforms while driving excellence in software engineering practices and collab...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$108K - $130K *

Unlock the potential of AI integration by creating clear, comprehensive documentation that supports workflows and operations. Collaborate with technical teams to ensure effective implementation and us...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Champion technical integration efforts with partners, ensuring alignment with requirements while delivering enablement and support. Collaborate with sales and engineering teams to drive successful par...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$195K - $325K *

Shape the future of risk management by leading data, analytics, and automation strategies for Technology Risk and Compliance, ensuring effective risk mitigation and compliance across the organization...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$73K - $102K *

Serve as a key contributor in developing SAP HR ABAP solutions, collaborating with teams to design, implement, and enhance systems that meet client needs while ensuring compliance and data accuracy in...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Lead the charge in designing and implementing scalable data solutions, orchestrating pipelines, and supporting advanced analytics in cloud environments. Collaborate with teams to deliver robust data a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $150K *

Join a team that's dedicated to enhancing clinical support through technical expertise and customer training. Drive product demonstrations and ensure customer satisfaction while collaborating with sal...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$126K - $221K *

Pioneer impactful technology enablement by bridging engineering and sales. Drive hands-on lab environments, coach teams on demo excellence, and develop frameworks that accelerate customer value and te...

New York, NYRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $157K *

Champion medical affairs for Photofrin and PDT, engaging with healthcare professionals and leading initiatives. This role offers autonomy and visibility, ideal for experienced Medical Affairs professi...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$177K - $290K *

Transform UX operations by unifying decision-making and enhancing workflows across disciplines. Drive continuous improvement through automation and strategic partnerships, ensuring a cohesive UX organ...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$98K - $196K *

Champion innovative software solutions by leading complex design, development, and testing efforts. Collaborate with cross-functional teams to enhance existing systems and deliver scalable application...

Reston, VARemote

Today

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Advance quality engineering by leading automation architecture and strategy across teams. Collaborate with Engineering and Product to enhance testing practices, ensuring high standards and effective r...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team as you guide school districts in crafting effective solution strategies. Collaborate with sales and product teams to enhance educational outcomes through tailored technology soluti...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Champion global clinical trials by leading project teams to deliver excellence on time and within budget, ensuring high-quality outcomes that exceed client expectations in the biotech and pharma secto...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $170K *

Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Oversee the design and development of clinical databases while ensuring project timelines and quality standards are met. Collaborate across teams to provide technical support and mentor team members...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $200K *

Accelerate progress at the forefront of Azure solutions, leading medium-scale client engagements and complex projects. Drive technical leadership, solution architecture, and mentoring while collaborat...

Austin, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...

Georgia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$75K - $90K *

Lead the strategic expansion of assessment measures and platform capabilities. Own the product roadmap, collaborate with cross-functional teams, and enhance educator tools to improve student support a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.