Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$134K - $162K *

Lead the charge in advancing clinical adoption and workflow optimization for radiopharmaceutical products. Collaborate cross-functionally to ensure safe, compliant practices while building strategic r...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $173K *

Help us drive data excellence by leading complex business information management initiatives. Collaborate with stakeholders to enhance data governance and analytics, ensuring compliance and strategic...

Charlotte, NCRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Drive customer success by managing strategic relationships, ensuring retention and growth for key accounts in the Bankruptcy Risk sector. Collaborate with cross-functional teams to deliver tailored so...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $170K *

Transform the content platform by leading hands-on engineering initiatives. Design and implement shared services, ensuring security and stability while mentoring engineers and driving technical excell...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$175K - $180K *

Oversee and enhance cloud operations for classified environments, guiding teams and ensuring service quality. Drive improvements in technical processes while maintaining compliance and security standa...

Virginia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$184K - $188K *

Join a team that's leading technical operations for classified cloud services. Provide expert guidance, oversee quality metrics, and ensure seamless service delivery while collaborating with engineeri...

Virginia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$182K - $208K *

Drive enterprise-level SaaS deployments by translating complex business goals into scalable solutions. Collaborate with clients and cross-functional teams to ensure successful implementations and opti...

Maryland, USRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$80K - $110K *

Join a team that's dedicated to enhancing software quality through innovative testing strategies. Collaborate with cross-functional teams to ensure reliable applications that support clinical research...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive the development and execution of automated tests for integration and performance, ensuring quality and reliability in software delivery. Collaborate with cross-functional teams to enhance testin...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $189K *

Optimize SAP environments by administering S/4HANA systems, ensuring stability and performance. Collaborate across teams to lead upgrades and cloud transitions, enhancing enterprise resilience and sup...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the design and optimization of Salesforce solutions, focusing on Sales Cloud and CPQ processes. Collaborate with cross-functional teams to enhance sales workflows and ensure alignment with SaaS b...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate project success by managing multiple engagements, ensuring timely delivery, and fostering stakeholder relationships. Oversee a high-volume portfolio, driving efficiency and proactive risk mana...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $130K *

Join a team that's driving security outcomes in DevSecOps Engineering. You'll prioritize the backlog, define features, and collaborate with stakeholders to enhance developer experience while managing...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's redefining AI in insurance by building a cutting-edge omnichannel agent. You'll enhance user interactions, ensure compliance, and drive innovation in claims processing through advan...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform validation processes by ensuring compliance and data integrity for computerized systems in a regulated environment. Collaborate with teams to develop strategies and mentor junior members whi...

Wellesley, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the development and execution of technical training programs, ensuring alignment with enterprise modernization and operational priorities. Collaborate with stakeholders to enhance workforce profi...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...

Jersey City, NJRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Explore opportunities to partner with engineers and stakeholders, translating technical discussions into actionable deliverables while supporting CI/CD initiatives and repository governance with a foc...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Engage with engineering teams to streamline Navy Shore Datacenter integration. Validate requirements, guide Mission Owners through onboarding, and ensure compliance for seamless transitions in a remot...

Virginia, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$180K - $220K *

Help us streamline the integration of tactical and non-tactical systems into the Navy Shore Datacenter. Collaborate with engineering teams and Mission Owners to ensure seamless onboarding and complian...

Virginia, USRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.