Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

Sort By: Relevance

$90K - $110K *

Lead the charge in delivering innovative managed services solutions by partnering with sales teams to assess client needs, design scalable architectures, and ensure seamless transitions, driving long...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive client success by delivering tailored managed services solutions. Collaborate with sales teams to assess needs, design scalable architectures, and ensure seamless transitions, all while enhancin...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $230K *

Transform business operations by leading cross-functional teams to identify and solve complex challenges, ensuring measurable value realization through strategic execution and innovative solutions...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Transform cybersecurity operations by managing security controls, incident response, and risk management. Collaborate with teams to enhance security posture, oversee compliance, and implement best pra...

Pittsford, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock innovation by designing, developing, and maintaining software systems. Collaborate with stakeholders to analyze requirements and ensure solutions meet business needs while providing technical e...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K *

Drive impactful solutions as a tech-savvy consultant, showcasing cloud-based fire and EMS software to public safety agencies. Collaborate with sales teams to tailor presentations, enhance customer eng...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $179K *

Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...

San Antonio, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $205K *

Join a team that's shaping the future of claims operations through innovation and AI. Leverage your expertise in business process optimization to enhance outcomes, improve efficiency, and deliver exce...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$94K - $164K *

Champion innovative business analysis strategies to drive enterprise alignment, enhance decision-making, and deliver measurable outcomes. Collaborate with leadership to shape initiatives that support...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Partner with us to enhance patient scheduling and access through Epic Cadence. Collaborate with clinical and operational teams to optimize workflows, manage provider templates, and improve overall pat...

Green Bay, WIRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Innovate solutions as a Remote Application Systems Analyst, enhancing business applications and processes. Collaborate with teams to troubleshoot issues, improve system performance, and ensure data in...

Miami, FLRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion high-level software testing solutions, ensuring quality and compliance through meticulous test planning, execution, and documentation. Collaborate with cross-functional teams to drive improve...

Texas, USRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Pioneer quality assurance and process improvement initiatives to enhance operational efficiency. Collaborate across departments, analyze data, and drive decision-making to ensure accuracy and complian...

Pomona, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead a dynamic team in engineering and managing Windows-based systems for critical healthcare IT operations, ensuring high availability and security while collaborating with stakeholders to drive tech...

Tampa, FLRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...

Silver Spring, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $131K *

Transform IT business processes through analysis and automation, enhancing efficiency and compliance. Leverage tools like Microsoft Power Platform and ServiceNow to align technology with strategic goa...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $145K *

Lead the charge in providing technical oversight and mentorship for a Systems Administration team, ensuring the security, performance, and availability of critical enterprise IT infrastructure while r...

Washington DC, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape the future of business automation by partnering with engineers to streamline processes and implement AI solutions. Leverage your expertise to identify pain points, develop business cases, and me...

Novi, MIRemote

2 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$95K - $115K *

Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive the delivery and maintenance of Interactive Response Technology (IRT) systems, ensuring successful client interactions and project outcomes through effective oversight, training, and support man...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$165K - $289K *

Lead the charge in transforming customer integrations by leveraging AI and advanced technologies. Collaborate with clients to design and implement solutions that enhance business outcomes and drive sa...

Vienna, VARemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $185K *

Champion innovative software solutions by leading complex projects, mentoring engineers, and driving technical excellence across teams. Collaborate on strategic initiatives to enhance reliability and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $193K *

Engage in architecting and designing digital products, leading teams to implement innovative software solutions while ensuring accountability for product success and performance metrics...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Empower our Digital team as a Senior Software Engineer, driving full stack development and modernization initiatives. Collaborate closely to enhance our Digital Banking platform, architecting new APIs...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.