Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Manager, CS Upgrade Technical Delivery Lead
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Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...
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Optimize customer relationships and drive growth while enhancing patient outcomes through strategic account management and integration of innovative screening solutions within local healthcare ecosyst...
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Develop innovative mobile solutions by owning architecture, delivery, and production. Collaborate with cross-functional teams to enhance user experience while ensuring reliability and security for mil...
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Transform business needs into actionable requirements as a Lead Business Analyst. Collaborate with diverse teams to ensure clarity and consistency in documentation, while guiding analysts through comp...
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Unlock potential by leading analytics initiatives, transforming data into actionable insights, and mentoring junior analysts. Collaborate with stakeholders to enhance reporting solutions and drive ope...
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Champion the coordination of technical projects, ensuring seamless installation and training for new systems. Collaborate with teams and stakeholders to drive operational success in a fast-paced envir...
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Senior Claims Specialist/Claims Technical Director - Great American Risk Solutions
$90K - $125K *
Transform complex commercial casualty claims management by leveraging your expertise in construction-related exposures and litigation. Collaborate with a dedicated team to deliver exceptional outcomes...
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$125K - $150K *
Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...
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Digital Banking Solutions Consultant
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Join a team that's redefining digital banking solutions by providing expert consultation and driving value-based technical strategies. Collaborate with peers to enhance product development and optimiz...
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Join a team that's dedicated to facilitating smooth transitions from inpatient care to home. Leverage your clinical expertise to manage care effectively, ensuring members receive appropriate support a...
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Biomedical Equipment Technician 2
$65K - $98K *
Engage with us to enhance healthcare by servicing and maintaining biomedical equipment. Utilize your technical expertise to ensure safety and reliability while fostering strong customer relationships...
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Biomedical Equipment Technician 2
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Drive customer satisfaction by evaluating and repairing complex biomedical equipment. Collaborate with teams to ensure effective service delivery and maintain compliance with safety standards while en...
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Engineer robust Salesforce applications and integrations, driving full-lifecycle development from design to deployment. Collaborate with cross-functional teams to enhance sales and service tools, ensu...
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Drive innovative endpoint security solutions by collaborating with clients and sales teams. Leverage your expertise to educate, develop offerings, and enhance customer relationships while staying ahea...
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Elevate your career by leading the evolution of resilient systems across cloud and on-prem environments. As a technical leader, you'll mentor engineers while optimizing CI/CD pipelines and driving rel...
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Join a team that's transforming local government operations through innovative SaaS implementations. Lead complex projects, collaborate with clients, and drive measurable outcomes while enhancing your...
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Senior SAP EWM Support Consultant
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Drive impactful GTM systems strategy by optimizing processes and technology. Collaborate with cross-functional teams to enhance customer engineering workflows, ensuring alignment and continuous improv...
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Monitoring & Observability SME
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Drive the deployment of advanced observability solutions, ensuring optimal performance monitoring and compliance for federal missions. Mentor teams and analyze architectures to enhance system reliabil...
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What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.