Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$68K - $105K *
Unlock potential by configuring and supporting Epic Orders applications. Engage in business analysis, system design, and user support to enhance workflows and resolve issues, while managing projects a...
3 weeks ago
Epic Systems Analyst - Link, Care Everywhere, Compass Rose
$80K - $95K *
Grow your career by supporting the design, testing, and optimization of Epic applications to enhance clinical workflows, utilizing your expertise in healthcare IT and project management to improve pat...
Reposted 4 weeks ago
Principal Consultant - SAP Analytics Solution Lead/Architect
$135K - $160K *
Lead the SAP Analytics strategy and implementation, driving innovation in analytics solutions. Collaborate with stakeholders to deliver insights and manage teams, ensuring successful deployment of SAP...
2 weeks ago
$90K - $110K *
Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...
2 weeks ago
Epic Clinical Service Desk Specialist-REMOTE
$83K - $193K *
Elevate the efficiency of clinical operations by leading Epic Clinical Service Desk initiatives, optimizing workflows, and implementing best practices to enhance patient care and support in a dynamic...
Reposted 1 week ago
$95K - $115K *
Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...
6 days ago
Principal Consultant - SAP Analytics Solution Lead/Architect
$135K - $160K *
Drive SAP Analytics strategy and implementation, leading teams in deploying solutions across SAP Analytics Cloud, BW, and S/4HANA. Collaborate with stakeholders to deliver insights and manage analytic...
2 weeks ago
$74K - $124K *
Lead audit remediation initiatives by coordinating with stakeholders, analyzing findings, and developing strategies to enhance internal controls and audit readiness, ensuring successful outcomes for f...
Today
$110K - $130K *
Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...
1 month ago
$92K - $170K *
Drive innovation by designing, implementing, and maintaining complex software solutions. Collaborate with teams to translate business needs into technical specifications, ensuring seamless integration...
4 weeks ago
$110K - $130K *
Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...
4 weeks ago
$150K - $180K *
Champion enterprise systems diligence and value creation engagements, assessing technology, processes, and infrastructure to drive operational excellence and strategic insights for investors and manag...
1 week ago
Junior Sales Executive, ICT Assurance
$85K - $100K *
Join us to drive business growth by developing client relationships and identifying opportunities in ICT assurance services. Collaborate with sales and technical teams to connect client needs with cyb...
3 weeks ago
Junior Sales Executive, ICT Assurance
$75K - $90K *
Shape the future of cybersecurity by developing new business opportunities, building client relationships, and managing sales processes for ICT assurance services. Collaborate with teams to connect cl...
3 weeks ago
Field Service Engineer- Iowa Territory
$85K - $93K *
Join a team that's dedicated to providing exceptional technical support for hydraulic systems. In this customer-facing role, you'll troubleshoot, manage claims, and collaborate with internal teams to...
6 days ago
$68K - $94K *
Manage client relationships and contracts, ensuring alignment with technical standards. Foster cross-departmental collaboration and oversee service delivery, driving customer satisfaction and retentio...
4 weeks ago
$92K - $138K *
Empower your career by transforming demand into actionable workforce strategies. Lead capacity planning and vendor performance in a dynamic remote environment, ensuring optimal resource allocation and...
2 days ago
WebSphere & API Integration Engineer
$110K - $130K *
Champion the integration of enterprise middleware and API services, enhancing application connectivity and support within a dynamic mainframe environment. Collaborate with cross-functional teams to dr...
5 days ago
$110K - $130K *
Champion high-level software testing solutions, ensuring quality and compliance through meticulous test planning, execution, and documentation. Collaborate with cross-functional teams to drive improve...
Yesterday
$116K - $174K *
Join a team that's driving innovation in functional and technical solutions. Leverage your extensive experience to lead cross-functional teams, shape strategic goals, and enhance business processes th...
3 weeks ago
$80K - $95K *
Join a team that's driving financial excellence by managing revenue accounting activities, ensuring compliance with ASC 606, and leveraging advanced analytics to enhance reporting and operational effi...
1 week ago
$110K - $130K *
Champion seamless technical integrations by leading end-to-end delivery, troubleshooting, and documentation. Collaborate with customer IT teams to ensure compliance and optimize data flows in a dynami...
3 weeks ago
Digital Solutions Integration Engineer II
$95K - $115K *
Drive the design and support of operational Active Network Management Systems, ensuring seamless integration and functionality throughout their lifecycle while collaborating with internal teams and cu...
6 days ago
Program Manager, Insurance Software Implementation
$125K - $165K *
Join a team that's redefining insurance technology delivery by leading SaaS implementation programs. This hands-on role combines project management with team leadership to ensure successful client out...
2 days ago
$80K - $95K *
Unlock potential by bridging business needs and IT solutions, ensuring seamless project execution and customer satisfaction. Collaborate with stakeholders to define requirements, manage incidents, and...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.