Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$150K - $200K *
Transform enterprise sales by leading AI-driven solutions for global FS/Banking brands. Collaborate with cross-functional teams to drive client success and evolve operations, ensuring measurable outco...
3 weeks ago
$90K - $136K *
Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...
6 days ago
$112K - $150K *
Optimize customer interactions by providing top-tier technical support and training, managing complex installations, and leading sales efforts. Collaborate across departments to enhance product perfor...
Reposted 1 week ago
$110K - $130K *
Join a dynamic QA team to enhance Calypso's functionality by translating business requirements into comprehensive test cases for the Front Office. Your expertise will ensure robust test execution and...
Reposted 3 weeks ago
$140K - $160K *
Unlock potential by driving the evolution of AWS environments and CI/CD pipelines, enhancing observability and security, while collaborating with engineers to optimize platform reliability and perform...
Yesterday
Senior Business System Analyst
$100K - $149K *
Unlock potential by delivering advanced analytics and reporting solutions that enhance clinical outcomes and operational efficiency. Collaborate with stakeholders to bridge clinical operations and IT...
3 weeks ago
$80K - $88K *
Lead the design and optimization of Payroll Accounting systems, collaborating with cross-functional teams to enhance Workday Payroll and integrations, ensuring efficient payroll processing, compliance...
3 weeks ago
Technical Project Manager (AI)
$110K - $130K *
Empower AI-driven software delivery by leading cross-functional teams to enhance execution, speed, and governance. Spearhead innovative solutions for improving complex project management and delivery...
4 weeks ago
Senior Quality Operations Specialist, Audit
$74K - $98K *
Champion regulatory audit excellence by leading PACE audits, ensuring compliance, and driving cross-functional collaboration to enhance operational readiness and continuous improvement across the orga...
2 weeks ago
$150K - $180K *
Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...
Reposted 3 days ago
Enterprise Active Directory & Email Services Lead
$120K - $145K *
Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...
4 weeks ago
Field Service Engineer 2 - Kenilworth, New Jersey
$72K - $93K *
Join a team that's dedicated to delivering exceptional on-site support, leveraging your technical expertise to resolve customer issues and enhance their experience through effective collaboration and...
Reposted 1 week ago
$125K - $140K *
Optimize web application development by leading design and implementation using .NET Core, ASP.NET, and Angular. Collaborate with teams, mentor junior developers, and ensure code quality while leverag...
1 week ago
Customer Success Manager, Enterprise
$90K - $125K *
Deliver exceptional customer success through effective engagement, relationship-building, and proactive problem-solving for complex district implementations. Collaborate with teams to ensure portfolio...
Reposted 1 week ago
Sr Software Engineer (Backend)
$140K - $165K *
Join a dynamic team as you lead the design and development of complex software systems. Drive technical direction, mentor peers, and ensure high-quality, scalable solutions that align with business go...
1 week ago
Staff Front End Software Engineer
$150K - $175K *
Shape the future of investment technology by developing scalable front-end applications using React and TypeScript. Collaborate with cross-functional teams to enhance user experiences and drive innova...
2 weeks ago
Senior Account Executive - NY/NJ BFSI
$120K - $150K *
Lead strategic sales initiatives by uncovering new opportunities, managing relationships with C-level executives, and executing a comprehensive sales process to achieve quarterly and annual quotas in...
1 week ago
Account Executive - Business Development Sales, Healthcare SaaS
$150K - $180K *
Advance healthcare solutions by building executive relationships and driving enterprise sales. Lead the sales lifecycle, develop strategic accounts, and leverage modern tools to optimize revenue growt...
Today
$90K - $110K *
Partner with us to ensure the quality and reliability of our web-based administrative solutions. Collaborate with cross-functional teams to validate features, identify defects, and maintain comprehens...
3 weeks ago
$110K - $140K *
Transform infrastructure and deployment modernization efforts, serving as a technical cornerstone for multiple programs. Drive DevSecOps maturity and cloud adoption while ensuring secure, rapid delive...
Today
$62K - $103K *
Shape the future of client relationships by leading global capital markets administration for high net-worth clients. Drive strategic decisions, enhance client experiences, and ensure compliance while...
1 week ago
Senior Customer Success Engineer, Audit
$110K - $130K *
Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...
Reposted 5 days ago
Senior Mainframe Systems Programmer - ADABAS
$84K - $148K *
Lead the charge in optimizing mainframe database environments, ensuring seamless upgrades, administration, and performance tuning. Collaborate with vendors and support clients with 24x7 on-call assist...
Today
$90K - $105K *
Unlock potential by supporting compensation programs through analysis, reporting, and administration. Collaborate with HR and finance teams to ensure accurate employee compensation data and streamline...
1 week ago
Representative Lead - BPS Middle Office
$87K - $148K *
Lead the charge in middle office operations for structured finance portfolios, ensuring operational accuracy and service excellence. Oversee critical financial processes while driving continuous impro...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.