Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Executive Assistant - Technology & Operations - Remote
$68K - $113K *
Empower your career as a key partner to technology leaders, managing complex calendars, coordinating meetings, and crafting impactful presentations. Join a dynamic team dedicated to enhancing organiza...
1 week ago
Enterprise Service and Configuration Management Analyst
$66K - $106K *
Optimize IT service delivery by managing configuration items, analyzing operational data, and ensuring effective incident resolution. Collaborate with cross-functional teams to enhance service perform...
3 weeks ago
$72K - $108K *
Contribute to customer satisfaction by performing timely Preventative Maintenance and assisting in troubleshooting and repairs of MRI equipment, while collaborating with experienced engineers to enhan...
Today
$76K - $114K *
Engage your technical expertise to deliver exceptional service and support for advanced surgical equipment. Collaborate with customers and teams to ensure satisfaction and compliance while driving ope...
Today
$73K - $109K *
Drive your career with impactful service as you troubleshoot and maintain advanced medical equipment, ensuring optimal performance and customer satisfaction across the Pacific Region, with a focus on...
2 weeks ago
$73K - $109K *
Champion customer satisfaction by mastering preventative maintenance and troubleshooting techniques. Collaborate with experienced engineers to enhance skills in equipment installation and service, ens...
3 weeks ago
$66K - $99K *
Play a key role in delivering exceptional service by performing preventative maintenance and troubleshooting on medical equipment. Collaborate with experienced engineers to enhance customer satisfacti...
3 weeks ago
$110K - $149K *
Unlock potential by leading healthcare data analytics to enhance hospital quality performance and rankings. Collaborate with teams to design dashboards, mentor analysts, and present insights to execut...
1 week ago
$95K - $124K *
Lead and mentor a dynamic team of data analysts and engineers, driving the design and implementation of data solutions. Collaborate with stakeholders to enhance business performance through data-drive...
6 days ago
Senior Service Delivery Manager
$96K - $145K *
Transform service delivery for complex accounts by ensuring SLAs and KPIs are met. Lead governance, performance management, and continuous improvement initiatives while building trusted relationships...
6 days ago
$120K - $145K *
Empower your software engineering career by directing AI to deliver full-stack solutions. You'll manage end-to-end feature development, leveraging AWS and AI tools to enhance productivity and quality...
2 weeks ago
Enterprise Core Implementation Consultant
$88K - $134K *
Drive customer success by managing deployment of IoT solutions for enterprise clients. Collaborate across departments to ensure smooth onboarding, enhance product adoption, and foster long-term client...
Reposted 3 weeks ago
$80K - $95K *
Drive revenue cycle optimization by enhancing Epic Professional Billing workflows, collaborating with stakeholders, and resolving claims challenges to improve overall operational efficiency and ensure...
4 weeks ago
Strategic Analytics & Transformation Manager
$135K - $185K *
Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...
1 week ago
$110K - $130K *
Transform your career by driving customer success and technical solutions. Collaborate with cross-functional teams to enhance client relationships, identify growth opportunities, and ensure maximum va...
1 week ago
Senior Solutions Engineer, Enterprise (Canada)
$180K - $230K *
Join our Enterprise team as a Senior Solutions Engineer, driving success for customers by shaping deal strategies, showcasing platform value, and acting as a trusted advisor. Collaborate across teams...
Yesterday
Principal SAP Plant Maintenance Consultant
$150K - $180K *
Engage in designing and implementing SAP Plant Maintenance solutions for complex federal projects. Collaborate with stakeholders to enhance asset management efficiency and ensure seamless integration...
6 days ago
Systems Administrator - Team Lead
$130K - $145K *
Lead the charge in providing technical oversight and mentorship for a Systems Administration team, ensuring the security, performance, and availability of critical enterprise IT infrastructure while r...
2 weeks ago
IT Governance, Risk, and Compliance Analyst
$77K - $95K *
Engage in comprehensive governance, risk, privacy, and compliance support by coordinating initiatives that meet regulatory standards while enhancing robust cross-functional partnerships across technol...
Reposted 4 days ago
$110K - $130K *
Accelerate your career by driving enterprise sales, building strategic relationships, and managing the full sales cycle. This role demands a proactive approach to identify opportunities and deliver im...
2 days ago
$110K - $130K *
Join a team that's driving growth by developing strategic relationships and delivering innovative software solutions to the financial services industry. Enhance client satisfaction and create opportun...
Reposted 4 weeks ago
Pre-Sales Solutions Engineer, HCM
$95K - $125K *
Join a team that's transforming HR and payroll solutions by engaging clients, conducting tailored demos, and bridging business needs with technical expertise to enhance workforce management and compli...
Today
Lead zOS Systems Programmer - Remote
$120K - $145K *
Drive the future of mainframe engineering by leading z/OS systems programming, managing complex projects, and mentoring teams to ensure high availability and security of infrastructure while collabora...
1 week ago
$100K *
Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...
Reposted 3 weeks ago
$140K - $170K *
Elevate enterprise sales by leading full-cycle engagements with large insurance carriers, leveraging consultative selling and technical fluency to drive value through innovative solutions and strategi...
3 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.