Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Software Engineer II, Engineering
$125K - $145K *
Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...
Reposted 1 week ago
$120K - $150K *
Lead the charge in delivering tailored ServiceNow solutions, collaborating with clients to address their unique needs while leveraging your expertise in pre-sales and technical architecture to drive s...
1 week ago
$120K - $150K *
Lead the charge in delivering tailored ServiceNow solutions, collaborating with clients to identify needs and scope projects. Utilize your expertise to drive pre-sales support, ensuring successful tra...
2 weeks ago
$110K - $130K *
Join a dynamic team to optimize technical solutions across the customer lifecycle, bridging Growth and Post-Sales. Drive complex enterprise implementations, enhance team capabilities, and ensure succe...
3 weeks ago
$80K - $105K *
Shape financial performance by partnering with leadership, optimizing processes, and ensuring compliance across multiple lines of business within a dynamic environment. Drive strategic insights, impro...
1 month ago
Senior Healthcare Application Developer (Remote Opportunity)
$110K - $130K *
Lead the charge in developing secure and scalable healthcare applications using FHIR data. Collaborate with technical teams to ensure effective integration and delivery of healthcare solutions while d...
1 month ago
$90K - $110K *
Analyze clinical documentation and risk adjustment for healthcare providers, ensuring accurate representation of patient acuity. Collaborate with physicians to identify documentation opportunities and...
4 weeks ago
Senior Business Intelligence Analyst - Supply Chain Consulting
$94K - $148K *
Lead the charge in transforming complex healthcare supply chain data into actionable insights, dashboards, and models that drive performance improvement and support strategic consulting engagements fo...
Today
$95K - $115K *
Empower data migration initiatives by leading project coordination, executing strategies, and ensuring quality reviews. Collaborate with teams to analyze and create data migration objects, driving eff...
Today
Senior Engineer (Azure, Terraform, Kubernetes)
$150K - $175K *
Lead the charge in architecting and managing robust cloud platforms, driving modernization efforts, and automating infrastructure solutions for large-scale enterprises. Collaborate with top engineers...
1 week ago
Software Architect (AWS/Azure)
$101K - $135K *
Join a team that's shaping the future of healthcare technology by designing and enhancing our build and delivery infrastructure. Collaborate with architects and developers to implement best practices...
1 week ago
Ambulatory Client Sales Executive
$100K - $120K *
Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...
Reposted 2 weeks ago
SA51P3 Customer Success Manager
$80K - $95K *
Partner with us to enhance customer success in the Academic sector by driving sales growth, managing client relationships, and delivering exceptional value through our solutions. Your expertise will e...
2 weeks ago
$160K - $195K *
Optimize and enhance healthcare platform operations by building and maintaining Azure infrastructure, CI/CD pipelines, and leveraging AI tools for efficiency and reliability. Collaborate with teams to...
Today
Account Manager / Business Development - Financial Services
$100K - $120K *
Advance your career by driving business growth in financial services. This role focuses on developing client relationships, identifying consulting opportunities, and managing the sales cycle to delive...
2 weeks ago
Applications Programming, Advisor
$86K - $138K *
Contribute to mission success by developing and optimizing web solutions, ETL pipelines, and reporting frameworks. Collaborate with teams to deliver scalable applications in an Agile environment, ensu...
Reposted 3 weeks ago
QA Specialist - Service Management Quality (Journeyman)
$80K - $95K *
Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...
6 days ago
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
1 week ago
Senior Contract Support Specialist
$88K - $105K *
Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...
1 week ago
Business Process Owner Lead - Claims Advanced Capabilities
$114K - $205K *
Join a team that's shaping the future of claims operations through innovation and AI. Leverage your expertise in business process optimization to enhance outcomes, improve efficiency, and deliver exce...
1 week ago
Senior Test Automation Engineer
$110K - $130K *
Elevate your career as a Senior Test Automation Engineer, leading testing initiatives, collaborating with cross-functional teams, and ensuring software quality through innovative automation strategies...
Yesterday
Remote Operations Specialist - Advanced
$69K - $124K *
Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...
1 week ago
Business Analyst - AI Response Evaluation Specialist
$80K - $95K *
Analyze and evaluate AI-generated chatbot responses to enhance accuracy and relevance. Collaborate with stakeholders to document requirements and deliver structured assessments that drive improvements...
Reposted today
Technology Solutions Consultant, DEX Specialist - (Remote, USA)
$125K - $150K *
Unlock potential by bridging presales insights with post-sales success, ensuring customers achieve measurable value from their TeamViewer ONE investment through effective adoption strategies and actio...
2 weeks ago
Healthcare Integration Analyst (Remote Opportunity)
$100K - $120K *
Join a team that's dedicated to enhancing healthcare interoperability. Utilize your expertise to troubleshoot and provide technical support for EHR, HIE, FHIR, and API services, ensuring seamless inte...
4 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.