Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$125K - $145K *

Lead the charge in building impactful software features that enhance educators' management of English Learner programs, taking ownership from design to operation in a full-stack environment utilizing...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Lead the charge in delivering tailored ServiceNow solutions, collaborating with clients to address their unique needs while leveraging your expertise in pre-sales and technical architecture to drive s...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in delivering tailored ServiceNow solutions, collaborating with clients to identify needs and scope projects. Utilize your expertise to drive pre-sales support, ensuring successful tra...

Minneapolis, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to optimize technical solutions across the customer lifecycle, bridging Growth and Post-Sales. Drive complex enterprise implementations, enhance team capabilities, and ensure succe...

San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $105K *

Shape financial performance by partnering with leadership, optimizing processes, and ensuring compliance across multiple lines of business within a dynamic environment. Drive strategic insights, impro...

Ontario, CARemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in developing secure and scalable healthcare applications using FHIR data. Collaborate with technical teams to ensure effective integration and delivery of healthcare solutions while d...

Charleston, SCRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Analyze clinical documentation and risk adjustment for healthcare providers, ensuring accurate representation of patient acuity. Collaborate with physicians to identify documentation opportunities and...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $148K *

Lead the charge in transforming complex healthcare supply chain data into actionable insights, dashboards, and models that drive performance improvement and support strategic consulting engagements fo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Empower data migration initiatives by leading project coordination, executing strategies, and ensuring quality reviews. Collaborate with teams to analyze and create data migration objects, driving eff...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Lead the charge in architecting and managing robust cloud platforms, driving modernization efforts, and automating infrastructure solutions for large-scale enterprises. Collaborate with top engineers...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $135K *

Join a team that's shaping the future of healthcare technology by designing and enhancing our build and delivery infrastructure. Collaborate with architects and developers to implement best practices...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Partner with us to enhance customer success in the Academic sector by driving sales growth, managing client relationships, and delivering exceptional value through our solutions. Your expertise will e...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$160K - $195K *

Optimize and enhance healthcare platform operations by building and maintaining Azure infrastructure, CI/CD pipelines, and leveraging AI tools for efficiency and reliability. Collaborate with teams to...

Pittsburgh, PARemote

Today

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Advance your career by driving business growth in financial services. This role focuses on developing client relationships, identifying consulting opportunities, and managing the sales cycle to delive...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $138K *

Contribute to mission success by developing and optimizing web solutions, ETL pipelines, and reporting frameworks. Collaborate with teams to deliver scalable applications in an Agile environment, ensu...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Join a team that's dedicated to enhancing service quality through rigorous quality assurance and process audits. Collaborate with stakeholders to ensure compliance with ITIL practices and drive contin...

Chicago, ILRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...

Silver Spring, MDRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$114K - $205K *

Join a team that's shaping the future of claims operations through innovation and AI. Leverage your expertise in business process optimization to enhance outcomes, improve efficiency, and deliver exce...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate your career as a Senior Test Automation Engineer, leading testing initiatives, collaborating with cross-functional teams, and ensuring software quality through innovative automation strategies...

Washington, DCRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$69K - $124K *

Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Analyze and evaluate AI-generated chatbot responses to enhance accuracy and relevance. Collaborate with stakeholders to document requirements and deliver structured assessments that drive improvements...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Staffing

$125K - $150K *

Unlock potential by bridging presales insights with post-sales success, ensuring customers achieve measurable value from their TeamViewer ONE investment through effective adoption strategies and actio...

Clearwater, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to enhancing healthcare interoperability. Utilize your expertise to troubleshoot and provide technical support for EHR, HIE, FHIR, and API services, ensuring seamless inte...

Austin, TXRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.