Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Financial Operations Analyst II, Treasury
$70K - $99K *
Unlock critical workflows in Financial Operations by leveraging AI, SQL, and Python to enhance efficiency and accuracy in money movement processes, while collaborating with diverse teams to drive proc...
Reposted 3 weeks ago
Head of Software Systems & Business Enablement
$180K - $220K *
Unlock potential by leading software systems management and optimization across a global portfolio. Collaborate with business and technology leaders to enhance operational efficiency, drive innovation...
2 weeks ago
Senior Technical Support Engineer - PST
$110K - $130K *
Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...
Today
$200K *
Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...
3 weeks ago
Senior Cloud Operations Engineer
$120K - $145K *
Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...
1 week ago
Applications Engineer II, West
$80K - $95K *
Provide expert technical support and solutions to enhance customer success with Mastercam products, collaborating with teams to optimize workflows and drive product improvements in the West region...
5 days ago
Software Engineer – AI Applications & ServiceNow
$100K - $130K *
Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...
1 week ago
$120K - $145K *
Drive mobile engineering excellence by leading app development, mentoring engineers, and integrating AI solutions to enhance user experiences across iOS and Android platforms while collaborating with...
Yesterday
SAP NS2 Client Delivery Manager (CDM)
$120K - $150K *
Join a team that's dedicated to enhancing customer success through effective SAP cloud solutions. Drive engagement and service delivery while fostering strong relationships with clients, ensuring seam...
Yesterday
Salesforce Senior Business Analyst
$110K - $150K *
Empower your career by leading client engagements and analysis within our dynamic Salesforce practice. Collaborate with a supportive team to deliver innovative solutions that address current challenge...
Reposted 2 days ago
BI Developer / Visualization Specialist (Journeyman)
$80K - $95K *
Empower decision-making by developing impactful dashboards and reports. Collaborate with cross-functional teams to translate complex data into user-friendly visualizations, enhancing operational effic...
Yesterday
System Administrator EPIC - IT Services - Full Time REMOTE
$80K - $95K *
Join a team that's dedicated to optimizing Epic systems through installation, configuration, and maintenance, ensuring seamless operation and support for both physical and virtual environments across...
3 weeks ago
Lead Analyst, Business Intelligence
$111K - $167K *
Join a dynamic team as a strategic analytics partner, driving insights and performance improvements across revenue cycle operations. Collaborate with leaders to define KPIs, analyze data, and create i...
1 week ago
Principal Technical Consultant
$165K - $289K *
Lead the charge in transforming customer integrations by leveraging AI and advanced technologies. Collaborate with clients to design and implement solutions that enhance business outcomes and drive sa...
Today
SAP Software Test Engineer (FI/CO)
$75K - $158K *
Accelerate your career by joining a dynamic team focused on transforming logistics and finance through SAP S/4HANA. Collaborate with cross-functional stakeholders to ensure quality and reliability in...
Reposted 2 weeks ago
$110K - $130K *
Empower the Demand Generation Team by owning Network API use cases, translating complex technical capabilities into compelling market narratives and customer value propositions, while mentoring peers...
1 week ago
$95K - $115K *
Execute comprehensive project controls to ensure timely, budget-compliant project completion. Collaborate with teams to analyze financial data, manage forecasts, and report on project progress across...
1 week ago
$110K - $130K *
Shape the future of messaging systems by managing IBM MQ clusters, automating tasks, and ensuring optimal performance. Collaborate with teams to enhance file transfer solutions and troubleshoot comple...
3 weeks ago
$90K - $110K *
Drive success by partnering with colleges to optimize their Ellucian Colleague ERP systems, ensuring effective application design, configuration, and support while adhering to client budgets and timel...
Reposted yesterday
Business Insights Analyst, Remote US
$80K - $95K *
Grow your career with a dynamic role that drives actionable insights across e-commerce and service delivery. Collaborate with stakeholders to analyze data, build impactful reports, and enhance busines...
1 week ago
Senior Epic Analyst-Healthy Planet - Care Coordination
$83K - $222K *
Innovate your career with a Senior Epic Analyst role focused on designing and optimizing Epic solutions for population health and care coordination, while mentoring junior analysts and collaborating w...
Reposted 3 weeks ago
Continuous Improvement Engineer
$120K - $135K *
Drive operational excellence by leveraging data analysis and Lean Six Sigma methodologies. Lead initiatives that enhance performance across functions, mentor teams, and align improvements with strateg...
1 week ago
Lead Director, Software Development Engineering (Member Eligibility Services)
$144K - $288K *
Drive modernization and operational stability for eligibility processing, leading a multi-team engineering organization to enhance cloud-based data services and APIs, ensuring high availability and co...
2 weeks ago
Account Director, Medical Imaging and SS
$110K - $130K *
Advance your career by driving business development in clinical research and medical imaging. Build strategic client relationships, identify new opportunities, and contribute to innovative healthcare...
Reposted 2 weeks ago
Senior Solutions Implementation Consultant
$66K - $138K *
Join a dynamic team to lead enterprise software implementations, guiding clients from discovery to deployment. Leverage your consulting expertise and technical skills to drive project success and enha...
Reposted 5 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.