Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Software License / Hardware Warranty Analyst
$72K - $111K *
Contribute to the integrity of hardware and software license management, ensuring compliance and optimization of IT assets in support of a Department of War agency. Engage with cross-functional teams...
4 weeks ago
$95K - $115K *
Unlock potential by shaping innovative solutions for Opioid Treatment Programs and Medication Assisted Treatment. Collaborate with clients and teams to translate complex needs into actionable product...
4 weeks ago
$125K - $150K *
Unlock potential by architecting innovative IT solutions that align with client goals. Collaborate with sales teams and engage directly with customers to deliver tailored strategies, ensuring successf...
Yesterday
$120K - $140K *
Champion the design and implementation of tailored ServiceNow solutions, focusing on optimizing Financial Services Operations through collaboration with stakeholders and integrating best practices for...
Reposted 1 month ago
$110K - $130K *
Drive innovation in web development by creating and maintaining robust Drupal applications. Collaborate across teams to ensure quality delivery and support for content management systems, enhancing us...
6 days ago
Account Executive - Enterprise - Insurance
$130K - $160K *
Champion growth by driving enterprise sales in the Insurance sector, leveraging AI voice technology. Engage with diverse clients, manage complex sales cycles, and deliver innovative solutions that enh...
2 weeks ago
$124K - $170K *
Lead the charge in innovative software solutions for healthcare, collaborating with diverse teams to enhance patient care and meet customer needs through cutting-edge technology and creative problem-s...
2 weeks ago
Senior Sales Solution Engineer
$125K - $138K *
Elevate customer experience by leading technical engagement during pre-sales. Utilize deep knowledge to craft solutions, mentor peers, and ensure seamless transitions, while remaining adaptable in a f...
Reposted 2 weeks ago
Clinical Applications Specialist - Monitoring Systems
$85K - $100K *
Engage as a clinical expert in critical care, delivering education and support to enhance technology adoption. Collaborate with teams to optimize workflows and ensure successful implementation, foster...
Today
Integrations Developer II - Remote
$95K - $115K *
Join a team that's enhancing enterprise interoperability by designing, building, and supporting integration solutions in healthcare environments. Collaborate with clients to optimize technology usage...
Reposted 2 weeks ago
$90K - $110K *
Elevate data accuracy by analyzing user queries and improving AI responses. Collaborate with Product Management, Data Science, and Engineering to ensure Prism delivers trustworthy insights, enhancing...
3 weeks ago
$80K - $95K *
Engage in quality assurance by testing software products to ensure reliability and performance. Collaborate with cross-functional teams in an Agile environment, developing testing strategies and enhan...
Reposted yesterday
$125K *
Join our dynamic sales team to drive net-new logo sales in the mid-market and enterprise sectors. Leverage your HRMS/Payroll expertise to exceed quotas and deliver exceptional solutions, supported by...
Yesterday
$125K *
Engage with clients as a strategic sales leader, driving new logo sales in the mid-market and enterprise sectors. Leverage your expertise in HRMS/Payroll solutions to exceed quotas and foster long-ter...
2 weeks ago
$100K - $120K *
Join us to drive impactful data analysis that enhances product performance and operational effectiveness. Collaborate with cross-functional teams to uncover insights, develop KPIs, and translate compl...
3 weeks ago
Remote PMO Senior Quality Analyst (VA ESOM)
$100K - $115K *
Optimize quality analytics and reporting for program deliverables, ensuring compliance with standards and client expectations. Collaborate with senior leaders to provide actionable insights and drive...
Yesterday
Senior Associate, Technical Operations
$80K - $95K *
Elevate your career by building and optimizing automated workflows in a dynamic operations ecosystem. Leverage your technical expertise to enhance quality assurance and drive efficiency in our AI Chat...
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Senior Business Applications Engineer
$150K - $200K *
Lead the charge in transforming business challenges into innovative solutions by leveraging your expertise in automation and integration. Collaborate across teams to enhance operational efficiency and...
2 days ago
Clinical Trial Liaison (Oncology)
$100K - $120K *
Accelerate progress at clinical sites by enhancing patient recruitment strategies and supporting Oncology studies. Collaborate with teams to optimize enrollment processes and ensure effective communic...
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Staff Software Engineer - 340B Check
$170K - $200K *
Lead technical direction for a healthcare data team, driving architectural decisions and cross-team initiatives to enhance compliance and operational efficiency. Elevate team performance while solving...
1 week ago
Junior IT Administrator – Identity & Access Management (IAM)
$70K - $100K *
Elevate your career by supporting enterprise identity and access management systems. Collaborate with teams to ensure secure authentication and authorization while troubleshooting issues and maintaini...
Today
$93K - $179K *
Drive impactful reinsurance processes, ensuring compliance and risk management while collaborating with partners. Lead projects, enhance efficiencies, and contribute to a new system implementation, fo...
3 weeks ago
People Technology Analyst - Workday
$95K - $160K *
Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...
2 weeks ago
$113K - $188K *
Join a dynamic team to design and develop high-performance ETL solutions, integrating data from diverse sources. Collaborate with cross-functional teams to optimize data workflows and ensure complianc...
2 weeks ago
SAP HCM Technical Architect (Remote)
$120K - $145K *
Advance your career by serving as a technical architect for SAP HCM, leading development and support for complex payroll and HR solutions while collaborating with cross-functional teams to ensure data...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.