Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Casualty Claims Adjuster
$72K - $109K *
Lead the charge in managing claims by verifying coverage, initiating customer contact, and resolving complex issues. Collaborate with legal teams and ensure compliance while mentoring junior staff and...
2 weeks ago
Epic Senior Systems Analyst - Radiant/Cupid
$95K - $115K *
Join our team as a Senior Systems Analyst Epic to optimize healthcare IT applications. Collaborate with stakeholders to design, implement, and support Epic systems that enhance clinical and operationa...
Reposted 1 week ago
Oracle HCM Technical Architect
$120K - $145K *
Transform client experiences by leading the design and implementation of Oracle HCM Cloud solutions. Collaborate with teams to ensure scalable, reliable, and high-performance technical architectures t...
1 week ago
Senior Manager - APR DRG Concept Development Analyst
$100K - $125K *
Transform healthcare analytics by leading the development of APR-DRG audit criteria. Collaborate with cross-functional teams to enhance payment integrity through data-driven insights and innovative so...
1 week ago
$80K - $120K *
Partner with us to enhance and optimize the Edifecs platform, ensuring efficient EDI transaction processing. Collaborate with cross-functional teams to troubleshoot and improve system performance in a...
2 weeks ago
$110K - $130K *
Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...
Reposted 3 weeks ago
Senior Software Engineer II - Agentic SDLC
$170K - $185K *
Champion innovative software solutions by leading complex projects, mentoring engineers, and driving technical excellence across teams. Collaborate on strategic initiatives to enhance reliability and...
6 days ago
$93K - $140K *
Accelerate progress at defining technical requirements and solutions, collaborating with business experts to enhance operational processes. Lead projects, mentor analysts, and ensure alignment of tech...
2 weeks ago
Endpoint Engineer I (JAMF & Mac Experience required)
$80K - $100K *
Take ownership of complex desktop and mobile device support, ensuring high customer satisfaction. Administer enterprise management platforms and collaborate with teams to deliver effective technology...
1 week ago
Endpoint Engineer I (JAMF & Mac Experience required)
$80K - $100K *
Transform endpoint management by leading complex support initiatives, ensuring seamless service delivery across diverse environments. Collaborate with teams to enhance user experience and optimize tec...
1 week ago
Senior Business Analyst - E-ISAC
$95K - $115K *
Lead the charge in transforming business needs into actionable insights. Collaborate with stakeholders and data teams to enhance processes, drive improvements, and deliver impactful analytics solution...
Yesterday
$63K - $129K *
Elevate your career by joining a dynamic Agile team to design, develop, and implement innovative software solutions. Collaborate closely with stakeholders to deliver high-quality products while mentor...
Yesterday
$110K - $130K *
Innovate solutions in software development, driving impactful changes across applications and frameworks. Lead initiatives to enhance functionality, ensure quality, and optimize performance in e-comme...
4 weeks ago
Regulatory Publishing Technical Consultant (Regulatory Systems)
$100K - $120K *
Unlock your potential as a Technical Consultant, providing expert support in regulatory publishing systems and document management. Collaborate with teams and clients to troubleshoot issues, enhance s...
2 weeks ago
Senior Support Engineer - Tooling & Automation
$79K - $109K *
Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...
1 month ago
$69K - $101K *
Unlock potential by delivering comprehensive clinical care management services, enhancing health outcomes for diverse populations through assessment, care planning, and coordination across multiple he...
6 days ago
$90K - $110K *
Elevate customer experiences by conducting research and analysis to identify stakeholder needs and opportunities. Utilize strategic communications and engagement to translate insights into actionable...
1 week ago
Senior Professional Services Operations Analyst
$127K - $160K *
Shape your career by driving operational excellence as a key administrator for PSA systems. Collaborate across teams to enhance project delivery, financial accuracy, and data integrity, ensuring effec...
3 weeks ago
Technology Services Technical Lead
$200K - $205K *
Drive the expansion of our Data Services & Analytics practice by leading technical delivery, managing client relationships, and overseeing project execution. Empower teams to deliver innovative data i...
2 weeks ago
$100K - $120K *
Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...
Reposted 1 week ago
$105K - $130K *
Accelerate progress at the forefront of identity management by designing and implementing robust SSO and IAM solutions across diverse environments, ensuring security and compliance while leveraging au...
6 days ago
$135K - $160K *
Unlock the potential of enterprise systems by leading the design and architecture of innovative Java full-stack solutions integrated with AI. Collaborate with clients to translate technical constraint...
1 month ago
Product Owner, Client & Digital Support
$110K - $130K *
Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...
Yesterday
$105K - $132K *
Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...
3 weeks ago
$67K - $108K *
Explore a dynamic role supporting outside plant projects, ensuring material accuracy and inventory management. Collaborate with teams to enhance processes and track construction milestones while maint...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.