Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $95K *

Deliver exceptional leadership as you guide a remote team of claims adjusters, ensuring operational excellence and high-quality customer service across Montana and Southern Idaho. Drive performance, m...

Montana, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $105K *

Join a specialized team to evaluate biological research, ensuring safety against misuse. Utilize your expertise to distinguish legitimate science from potential threats, contributing to AI safety and...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $192K *

Shape the future of healthcare reimbursement by leading analytics for payor contracting and out-of-network strategies. Collaborate with cross-functional teams to optimize financial outcomes and drive...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$81K - $105K *

Unlock potential by launching your career in SaaS sales. Drive lead generation, engage with enterprise accounts, and develop essential sales skills while collaborating with top executives in a high-pe...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $151K *

Grow your career with a dynamic team focused on AI tool administration and governance. Collaborate across departments to enhance system connectivity and process automation while ensuring data privacy...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $95K *

Advance your career by supporting Medicare operations through data analysis, compliance, and stakeholder collaboration. Utilize your expertise to drive insights and enhance enrollment processes while...

California, USRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$88K - $138K *

Join our team to provide bilingual (English/French) technology support to independent financial advisors, assisting with issues, guiding usage of tools, and enhancing service efficiency in a dynamic...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's on the forefront of operational security, overseeing security events, managing tools, and enhancing processes to protect vital data while collaborating across various technology dom...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Lead the consolidation of financial models and metrics, partnering with cross-functional teams to deliver actionable insights and support strategic decision-making across the organization...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$80K - $104K *

Optimize ETL processes by designing and maintaining robust data integration solutions. Collaborate with cross-functional teams to ensure data accuracy and performance, while mentoring junior developer...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $207K *

Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $117K *

Champion the integrity of radiology systems by implementing and managing EPIC modules. Collaborate with teams to enhance functionality, resolve issues, and ensure efficient operations while meeting pr...

Urbana, ILRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$96K - $115K *

Advance your career by building innovative solutions for fleet payments and expense management. Collaborate with cross-functional teams to design, develop, and implement scalable applications that enh...

Portland, MERemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$173K - $245K *

Unlock insights through data analytics and experimentation to enhance credit risk management. Collaborate with cross-functional teams to optimize policies, monitor performance, and drive strategic gro...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $156K *

Optimize the ServiceNow platform by designing and implementing solutions that enhance service management practices, integrating with CI/CD tools, and driving continuous improvement across business pro...

Florida, USRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$130K - $155K *

Unlock potential as you lead statistical activities for clinical trials, collaborating with cross-functional teams to drive drug development. Utilize advanced statistical methods and oversee programmi...

Cambridge, MARemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$71K - $116K *

Lead the charge in ensuring quality and reliability of core technologies through comprehensive testing strategies, collaborating with cross-functional teams to enhance software performance and user sa...

New York, NYRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion the maintenance and optimization of Oracle databases in AWS, ensuring system integrity and performance. Collaborate with teams to implement solutions, manage configurations, and support compl...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Unlock potential by providing clinical support for Ultrasound Enhancing Agents in Echocardiography. Collaborate cross-functionally and deliver impactful education to customers while ensuring complianc...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$92K - $138K *

Join a dynamic team to deliver clinical education and support for diagnostic cardiology solutions, enhancing customer experience and driving successful outcomes through expert training and collaborati...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Elevate your career by supporting Salesforce solutions, collaborating with teams, and driving requirements to enhance business processes. Utilize your analytical skills to configure and maintain syste...

Michigan, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Optimize software quality by validating workflows and integrations through comprehensive testing. Collaborate with cross-functional teams to ensure robust test coverage, automate processes, and suppor...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to transforming healthcare data into actionable insights. This role involves analyzing complex datasets, collaborating with stakeholders, and delivering data-driven recomm...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.