Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Applications Systems Specialist Workday Payroll
$83K - $149K *
Join a team that's dedicated to enhancing clinical and business systems. Lead projects, optimize workflows, and mentor colleagues while driving innovative solutions in a dynamic environment. Your expe...
2 weeks ago
Senior Product Developer - remote in US or Canada
$114K - $190K *
Join our team to design and enhance core mainframe products, leveraging your expertise in C, C++, and z/OS. Collaborate with global clients and mentor peers while driving innovation in a dynamic envir...
2 weeks ago
Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)
$110K - $130K *
Join a team that's enhancing ServiceNow integrations through eBonding solutions. Leverage your expertise in scripting and integration tools to build and support seamless connections between ServiceNow...
1 week ago
$100K - $140K *
Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...
2 weeks ago
$130K - $160K *
Empower the development of mission-critical applications on the ServiceNow platform, collaborating with stakeholders to deliver scalable solutions while ensuring compliance with federal standards and...
2 weeks ago
$100K - $120K *
Oversee clinical trial management, ensuring quality deliverables and compliance. Collaborate with teams to design protocols, analyze data, and address challenges, driving successful execution of innov...
Yesterday
Product Client Success Manager (Third Party Casualty)
$78K - $120K *
Elevate client success by driving adoption and optimizing claims operations. Collaborate with cross-functional teams to deliver measurable business value and enhance customer outcomes in the insurance...
3 weeks ago
Information Security Analyst II
$80K - $95K *
Champion the advancement of information security by overseeing operations, incident responses, risk assessments, and security process enhancements. Collaborate effectively to improve security protocol...
4 weeks ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...
1 week ago
SA39P3 Sales Tech Product Consultant
$85K - $100K *
Elevate customer engagement by providing expert technical training and consulting. Collaborate with sales teams to enhance product understanding and drive growth through tailored demonstrations and su...
1 week ago
$90K - $110K *
Partner with us to enhance application quality assurance for NASA's Luna/NMC platform. Leverage your expertise in testing methodologies and defect management to ensure high-quality deliverables in a d...
2 days ago
$125K - $140K *
Optimize your career by managing enterprise-wide database environments, ensuring high availability, executing disaster recovery strategies, and supporting critical operations in a dynamic SaaS ecosyst...
5 days ago
SAP TM (Transportation Management Functional Analyst
$75K - $158K *
Shape the future of military logistics by designing and optimizing SAP TM solutions. Collaborate across teams to ensure seamless financial integration and enhance data visibility, all while supporting...
Reposted 1 week ago
Senior Partner Success Implementation Engineer
$120K - $145K *
Drive partner success by providing expert technical guidance, leading complex implementations, and mentoring junior engineers. Collaborate cross-functionally to enhance product adoption and ensure opt...
1 week ago
Senior Auditor - Business & IT Operations
$110K - $130K *
Elevate audit practices by leading operational and integrated audits, leveraging AI tools to enhance efficiency and insights. Collaborate with stakeholders to drive process improvements and ensure rob...
5 days ago
Manager, Clinical Data Management
$110K - $130K *
Innovate within a dynamic team, driving impactful projects and solutions that enhance operational efficiency and foster growth across multiple departments. Your expertise will shape strategic initiati...
Today
$90K - $153K *
Engineer and deploy secure AI-driven applications and automation solutions, enhancing operational efficiency and collaboration across teams. Leverage Generative AI and cloud technologies to solve comp...
2 weeks ago
Epic Systems Analyst- Radiant/Cupid
$80K - $95K *
Transform healthcare by optimizing Epic applications that ensure safe patient care and enhance operational workflows. Collaborate with cross-functional teams to build, train, and support vital system...
Reposted 1 week ago
$90K - $110K *
Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...
2 weeks ago
Senior Service Desk Technician
$120K - $150K *
Unlock a seamless end-user experience by overseeing technical support, mentoring, and cross-functional collaboration in a dynamic IT environment dedicated to operational excellence and service improve...
Reposted 6 days ago
$109K - $130K *
Drive excellence in master data management by leading identity resolution, ensuring data integrity, and establishing governance standards for patient and provider domains. Collaborate with stakeholder...
1 week ago
Senior IBM Middleware Administrator / Engineer
$79K - $103K *
Manage and optimize enterprise middleware platforms, driving performance and support for IBM solutions. Collaborate with teams to implement best practices and troubleshoot issues in high availability...
4 weeks ago
Field Service Engineer III (Analytical Instrumentation) Calgary Remote
$80K - $95K *
Deliver advanced technical service and support for analytical instrumentation, specializing in Chromatography and Trace Elemental technologies. Build trusted customer relationships while ensuring opti...
Yesterday
Consultant Business Analysis, Master Data Information Systems
$82K - $117K *
Shape the future of enterprise data by leveraging your expertise as a Business Analyst. Collaborate with stakeholders to define requirements, enhance processes, and support MDM applications, driving i...
3 weeks ago
Hospital Coding Quality Integrity Analyst - Inpatient
$73K - $110K *
Drive coding quality and compliance by analyzing data, supporting audits, and enhancing documentation practices. Collaborate with teams to ensure accurate coding and adherence to regulatory standards...
6 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.