Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$110K - $150K *
Play a key role in leveraging extensive datasets to uncover insights that enhance healthcare solutions. Collaborate with cross-functional teams to drive data strategy, analysis, and impactful recommen...
Reposted 5 days ago
Senior Director Analyst - IAM & AI
$172K - $202K *
Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...
Reposted 1 week ago
Team Manager - Application Development
$100K - $120K *
Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...
2 weeks ago
Healthcare Tech Manager - Epic Patient Access
$130K - $150K *
Drive impactful solutions as a Healthcare Technology Manager, optimizing Epic Patient Access systems. Collaborate with clients and teams to enhance workflows and deliver sustainable results in a suppo...
1 week ago
Product and Solutions Sales Specialist 4
$266K - $335K *
Unlock potential by managing relationships with senior technical personnel, demonstrating product value, and providing expert solutions to enhance customer business objectives in a dynamic sales envir...
2 days ago
Product and Solutions Sales Specialist 4
$272K - $330K *
Optimize customer solutions by leveraging technical expertise in product sales. Collaborate with senior decision-makers to drive business objectives and enhance product understanding, ensuring excepti...
2 days ago
$67K - $108K *
Support outside plant projects by analyzing records, statistics, and reports. Collaborate with engineering and construction teams to ensure timely and budget-compliant project completion while managin...
1 week ago
Variable Compensation Systems Analyst
$100K - $120K *
Lead the management of variable compensation systems, ensuring accurate calculations and data integrity. Drive automation and provide mentorship to enhance team capabilities while collaborating across...
1 week ago
$80K - $95K *
Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...
3 days ago
Data and BI Technical Writer (Journeyman)
$80K - $95K *
Join a team that's dedicated to ensuring data integrity and usability. In this role, you'll validate data pipelines and documentation, collaborating with engineers and stakeholders to enhance reportin...
Today
Knowledge Center Tier 0 / Knowledge Analyst
$65K - $101K *
Empower your skills to enhance user experience by developing self-service knowledge solutions, analyzing data for impactful insights, and optimizing AI chatbot content to resolve customer inquiries in...
4 weeks ago
Customer Experience Engineer I/II
$100K - $135K *
Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...
3 weeks ago
Clinical Applications Specialist, General Imaging Ultrasound- Boston
$110K - $165K *
Join a team that's dedicated to enhancing clinical education and customer experience. In this role, you'll drive training strategies and support ultrasound product implementation, impacting patient ca...
1 week ago
$130K - $150K *
Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...
Reposted today
Senior HCM Analytics & BI Developer
$105K - $231K *
Optimize enterprise analytics solutions to provide real-time insights and reporting for federal HR stakeholders, driving strategic decision-making and compliance in a fast-paced modernization initiati...
Reposted 1 week ago
$80K - $100K *
Transform the KYC landscape by owning onboarding and review processes, ensuring compliance and efficiency as you shape a new function. Collaborate with teams to enhance procedures and drive quality in...
1 week ago
Active Directory / Identity Engineer (Senior)
$110K - $130K *
Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...
3 days ago
$88K - $105K *
Lead the charge in developing and maintaining detailed construction schedules, ensuring timely project delivery through collaboration, risk mitigation, and strategic analysis. Thrive in a dynamic envi...
5 days ago
$89K - $131K *
Transform healthcare delivery by optimizing Epic Willow applications. Collaborate with pharmacy and IT teams to enhance workflows, ensure compliance, and support safe medication management. Drive syst...
3 weeks ago
$85K *
Champion quality assurance by developing and executing test strategies to ensure technology solutions meet business and user requirements. Collaborate with cross-functional teams to enhance applicatio...
5 days ago
$150K - $251K *
Pioneer innovative technology strategies and architectural solutions across Agile teams, driving AI-enabled engineering transformation and ensuring scalable, secure, and maintainable solutions for ent...
1 week ago
$122K *
Champion clinical excellence by leading large teams, ensuring strategic alignment, and driving patient recruitment while mitigating risks in clinical operations for successful study execution...
1 week ago
$100K - $185K *
Reimagine legal workflows as an AI Solutions Architect, driving AI adoption in law firms. Collaborate with teams to design and implement innovative solutions, enhancing efficiency and client advocacy...
1 week ago
Mid-Level CI Analyst - Reachback
$80K - $95K *
Transform intelligence analysis by leveraging your expertise and analytical skills. Collaborate with a dynamic team to support critical missions, utilizing advanced technology and methodologies to dri...
6 days ago
Software Engineer/Sr Software Engineer
$120K - $170K *
Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.