Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...
3 days ago
Data and BI Technical Writer (Journeyman)
$80K - $95K *
Join a team that's dedicated to ensuring data integrity and usability. In this role, you'll validate data pipelines and documentation, collaborating with engineers and stakeholders to enhance reportin...
Yesterday
Knowledge Center Tier 0 / Knowledge Analyst
$65K - $101K *
Empower your skills to enhance user experience by developing self-service knowledge solutions, analyzing data for impactful insights, and optimizing AI chatbot content to resolve customer inquiries in...
4 weeks ago
Customer Experience Engineer I/II
$100K - $135K *
Shape the future of customer engineering by resolving complex technical issues for enterprise clients. Collaborate with teams to enhance tools and processes while gaining hands-on experience in a dyna...
3 weeks ago
Clinical Applications Specialist, General Imaging Ultrasound- Boston
$110K - $165K *
Join a team that's dedicated to enhancing clinical education and customer experience. In this role, you'll drive training strategies and support ultrasound product implementation, impacting patient ca...
1 week ago
$130K - $150K *
Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...
Reposted yesterday
Senior HCM Analytics & BI Developer
$105K - $231K *
Optimize enterprise analytics solutions to provide real-time insights and reporting for federal HR stakeholders, driving strategic decision-making and compliance in a fast-paced modernization initiati...
Reposted 2 weeks ago
$80K - $100K *
Transform the KYC landscape by owning onboarding and review processes, ensuring compliance and efficiency as you shape a new function. Collaborate with teams to enhance procedures and drive quality in...
1 week ago
Active Directory / Identity Engineer (Senior)
$110K - $130K *
Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...
3 days ago
$88K - $105K *
Lead the charge in developing and maintaining detailed construction schedules, ensuring timely project delivery through collaboration, risk mitigation, and strategic analysis. Thrive in a dynamic envi...
6 days ago
$89K - $131K *
Transform healthcare delivery by optimizing Epic Willow applications. Collaborate with pharmacy and IT teams to enhance workflows, ensure compliance, and support safe medication management. Drive syst...
3 weeks ago
$150K - $251K *
Pioneer innovative technology strategies and architectural solutions across Agile teams, driving AI-enabled engineering transformation and ensuring scalable, secure, and maintainable solutions for ent...
1 week ago
$122K *
Champion clinical excellence by leading large teams, ensuring strategic alignment, and driving patient recruitment while mitigating risks in clinical operations for successful study execution...
1 week ago
$100K - $185K *
Reimagine legal workflows as an AI Solutions Architect, driving AI adoption in law firms. Collaborate with teams to design and implement innovative solutions, enhancing efficiency and client advocacy...
1 week ago
Mid-Level CI Analyst - Reachback
$80K - $95K *
Transform intelligence analysis by leveraging your expertise and analytical skills. Collaborate with a dynamic team to support critical missions, utilizing advanced technology and methodologies to dri...
6 days ago
Software Engineer/Sr Software Engineer
$120K - $170K *
Develop and enhance Python services for pharmacy claims processing. Collaborate across teams to deliver high-quality solutions while gaining expertise in the pharmacy benefits domain. Embrace a hybrid...
3 weeks ago
Sr. Business Integration Solutions Analyst
$75K - $90K *
Lead the charge in enhancing integration processes by analyzing, documenting, and supporting seamless data exchanges with external ATS partners, driving efforts towards scalability and efficiency acro...
Reposted 3 weeks ago
Program Analyst - Training Consultant
$99K - $110K *
Analyze healthcare informatics operations and EHR workflows to identify improvements. Collaborate with SMEs to enhance user support, training, and adoption strategies, ensuring effective program imple...
1 week ago
$110K - $130K *
Join a dynamic team as you oversee the strategic roadmap and enhancements of Oracle HCM Cloud applications, ensuring alignment with business objectives and driving continuous improvement across HR, Pa...
1 week ago
Implementation Consultant, Audit
$100K - $120K *
Build customer relationships by delivering seamless onboarding and maximizing platform adoption, driving value realization through proactive guidance and cross-team collaboration...
Reposted today
Senior Business Intelligence Analyst - Enterprise Analytics
$90K - $115K *
Lead the charge in transforming complex business needs into impactful analytic products. Collaborate with stakeholders to design, develop, and maintain reusable semantic models that enhance decision-m...
5 days ago
Active Directory / Identity Engineer (Journeyman)
$95K - $115K *
Lead the charge in managing and securing Microsoft Active Directory services, ensuring robust identity management and operational excellence while collaborating with cross-functional teams to support...
3 days ago
$110K - $130K *
Champion AI deployment by designing and implementing innovative solutions across multiple platforms. Collaborate with teams to enhance customer experiences while ensuring data governance and security...
2 weeks ago
IT Service Delivery Lead - Remote
$91K - $163K *
Drive high-quality IT service delivery in healthcare by leading design, implementation, and improvement processes. Collaborate with stakeholders to enhance clinical workflows and ensure system availab...
Yesterday
Senior Technical Support Specialist
$71K - $109K *
Engage with enterprise customers as a Senior Technical Support Specialist, providing expert guidance on complex compliance workflows and integrations. Drive resolution of critical issues while ensurin...
Yesterday
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.