Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Developer - Workforce AI, IT AI COE
$106K - $159K *
Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...
Reposted 3 weeks ago
$125K - $150K *
Transform client challenges into innovative AI solutions by leading projects, collaborating with teams, and developing applications that enhance business efficiency. Engage directly with clients to en...
2 weeks ago
$94K - $157K *
Unlock potential by joining our team as a Data Analyst, where you'll leverage your expertise in data manipulation and visualization to support key Federal clients, driving impactful solutions through...
Today
$117K - $195K *
Drive impactful data analysis and visualization for a key Federal client, leveraging big data techniques and statistical methods to deliver actionable insights and solutions. Collaborate with a dynami...
Reposted today
$110K - $130K *
Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...
Reposted 2 weeks ago
$130K - $160K *
Lead the charge in designing and implementing SAP EHS solutions for complex federal projects, ensuring compliance and effective incident management while collaborating with stakeholders to optimize en...
6 days ago
IT Service Management Specialist
$80K - $95K *
Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...
1 week ago
$100K - $120K *
Take ownership of IT operations by building support infrastructure, managing vendor relations, and ensuring seamless tech experiences across teams. Collaborate closely with security teams to maintain...
4 weeks ago
$100K - $120K *
Lead the charge in transforming IT support for healthcare centers by evaluating, planning, and executing transitions to AMSURG Managed IT Services, while architecting cloud solutions with Microsoft 36...
2 weeks ago
Senior Project Control Analyst
$88K - $147K *
Oversee project financial performance and analytics, ensuring effective management across complex contracts. Collaborate with teams to enhance processes and deliver actionable insights, driving operat...
1 week ago
Business Solutions Developer III
$87K - $157K *
Drive innovative solutions by designing and developing business applications, automations, and data solutions. Collaborate with stakeholders to translate complex requirements into scalable, secure sys...
3 weeks ago
$90K - $110K *
Join our Mobile Quality Engineering team to ensure the quality and reliability of iOS applications. Collaborate with cross-functional teams to validate features, troubleshoot issues, and enhance user...
3 weeks ago
$80K - $90K *
Analyze and deliver data management solutions to support public health research, utilizing advanced statistical software and collaborating with project leaders to enhance data quality and reporting fo...
3 weeks ago
Remote Mid-Level PMO Quality Analyst (VA ESOM)
$90K - $105K *
Lead the charge in enhancing quality assurance and performance oversight by analyzing requirements and deliverables, ensuring alignment with contractual standards, and driving process improvements for...
Today
Senior Incident Response Analyst
$120K - $145K *
Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...
Reposted 1 week ago
Senior Incident Response Analyst
$120K - $145K *
Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...
1 week ago
Senior Incident Response Analyst
$120K - $145K *
Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...
Reposted 1 week ago
$110K - $150K *
Play a key role in leveraging extensive datasets to uncover insights that enhance healthcare solutions. Collaborate with cross-functional teams to drive data strategy, analysis, and impactful recommen...
Reposted 5 days ago
Senior Director Analyst - IAM & AI
$172K - $202K *
Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...
Reposted 1 week ago
Team Manager - Application Development
$100K - $120K *
Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...
2 weeks ago
Healthcare Tech Manager - Epic Patient Access
$130K - $150K *
Drive impactful solutions as a Healthcare Technology Manager, optimizing Epic Patient Access systems. Collaborate with clients and teams to enhance workflows and deliver sustainable results in a suppo...
1 week ago
Product and Solutions Sales Specialist 4
$266K - $335K *
Unlock potential by managing relationships with senior technical personnel, demonstrating product value, and providing expert solutions to enhance customer business objectives in a dynamic sales envir...
2 days ago
Product and Solutions Sales Specialist 4
$272K - $330K *
Optimize customer solutions by leveraging technical expertise in product sales. Collaborate with senior decision-makers to drive business objectives and enhance product understanding, ensuring excepti...
2 days ago
Variable Compensation Systems Analyst
$100K - $120K *
Lead the management of variable compensation systems, ensuring accurate calculations and data integrity. Drive automation and provide mentorship to enhance team capabilities while collaborating across...
1 week ago
$80K - $95K *
Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...
3 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.