Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Clinical Application Specialist - General Imaging (NYC)
$110K - $165K *
Elevate your career by driving clinical education and training for GI Ultrasound. Collaborate with sales and customers to enhance technical competencies, optimize workflows, and improve patient care t...
2 weeks ago
$120K - $145K *
Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...
1 week ago
$140K - $270K *
Lead the charge in transforming healthcare workflows with AI solutions, optimizing performance, and collaborating across teams to create scalable systems that enhance clinical and revenue outcomes...
2 weeks ago
Sr. Implementation Conslutatnt
$100K - $120K *
Elevate your career by leading software implementation projects, collaborating with clients to customize solutions, and ensuring successful delivery. Utilize your analytical skills to translate busine...
3 weeks ago
Business Analyst/Business Process Modeler (Remote)
$85K - $95K *
Unlock potential by leading business analysis to transform processes into actionable requirements for a major financial management system. Collaborate with stakeholders to enhance workflows and ensure...
3 weeks ago
$69K - $133K *
Pioneer data-driven pricing solutions for annuities, leveraging actuarial expertise to enhance profitability while collaborating on complex analyses and modeling initiatives. Contribute to innovative...
Reposted today
$90K - $110K *
Join a dynamic team to develop and enhance SaaS applications, utilizing Agile methodologies. Collaborate with peers, support customers, and drive innovative solutions while staying updated on technica...
Yesterday
$110K - $130K *
Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...
1 week ago
$110K - $130K *
Explore opportunities to lead complex integration projects, ensuring seamless data exchange across IT systems. Utilize your expertise in integration technologies to optimize performance and maintain d...
1 week ago
Junior Product Analyst and Quality Assurance - Remote
$60K - $107K *
Champion quality assurance and delivery processes, enhancing product readiness through oversight of testing, issue management, and release coordination while collaborating with cross-functional teams...
Reposted today
$75K - $90K *
Deliver exceptional tax consulting services by guiding customers through the implementation of tax solutions, ensuring compliance with federal, state, and local regulations while fostering strong rela...
2 weeks ago
Director, Enterprise Applications
$162K - $183K *
Join us to lead the modernization of enterprise applications, enhancing public services for 7,000 users. Drive strategic technology initiatives, ensuring integration and reliability while fostering or...
2 days ago
$80K - $95K *
Develop and nurture partnerships with school districts to drive product adoption, enhance customer success, and ensure long-term retention through strategic implementation and proactive engagement...
2 days ago
$83K - $124K *
Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...
1 week ago
Associate Technical Project Manager
$80K - $100K *
Take ownership of client-facing projects, ensuring alignment with objectives and operational excellence. Collaborate cross-functionally to drive continuous improvement while managing client relationsh...
5 days ago
$120K - $145K *
Drive your career with impactful Terafina implementation projects, collaborating with cross-functional teams to customize solutions, manage integrations, and support clients through all project phases...
Reposted 5 days ago
Senior Analyst, Global Research - 26385D
$90K - $105K *
Unlock potential by leading the analysis of offshore upstream oil-and-gas assets, collaborating with a diverse team to deliver insights that drive investment decisions and enhance technological capabi...
4 weeks ago
Senior Software Engineer - SS&C EVOLV
$140K - $160K *
Shape the future of software development by designing and implementing scalable applications while integrating advanced AI solutions and enhancing system architectures to meet enterprise needs and ens...
Reposted 2 weeks ago
Customer Success Manager (Healthcare SAAS)
$90K - $110K *
Engage with healthcare clients to maximize value from innovative software solutions. Collaborate on onboarding, account health, and usage strategies to enhance customer satisfaction, adoption, and ret...
2 weeks ago
Senior Computer Systems Validation Engineer
$110K - $130K *
Transform validation processes by ensuring compliance and data integrity for computerized systems in a regulated environment. Collaborate with teams to develop strategies and mentor junior members whi...
2 weeks ago
Senior Provider Data Analyst & Resolution Specialist - Remote
$60K - $108K *
Join our team to manage provider networks, ensuring seamless operations and exceptional service. You'll handle credentialing, provider relations, and data analysis, contributing to the integrity of ou...
5 days ago
Integration Analyst Engineer (Remote)
$115K - $125K *
Empower your career by driving the integration and migration of data for a vital financial management system. Collaborate with experts to enhance system reliability and operational efficiency in a ful...
3 weeks ago
$135K - $180K *
Join a team that's dedicated to handling complex insurance legal matters, representing clients in civil litigation. Leverage your expertise to develop strategies, conduct trials, and draft legal docum...
4 days ago
Senior Business Insights Analyst
$110K - $131K *
Transform complex data into actionable insights, partnering with leaders to enhance strategic decision-making and drive organizational performance through advanced analytics and reporting frameworks...
Today
Software Development Engineer III, MuleSoft
$127K - $213K *
Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.