Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$90K - $115K *
Lead the charge in enhancing customer support by guiding a skilled team of Support Engineers. Balance hands-on technical assistance with operational oversight to ensure a world-class experience for cl...
Yesterday
$80K - $95K *
Unlock insights by leading advanced data analytics for federal programs. Collaborate with cross-functional teams to ensure compliance and data integrity while mentoring junior analysts and presenting...
5 days ago
$110K - $130K *
Advance technology architecture for provider interactions, contracting, and credentialing. Collaborate with stakeholders to translate business needs into scalable solutions while leading integration e...
6 days ago
Sr Business System Analyst - Supply Chain
$160K - $170K *
Drive innovative solutions in supply chain systems, collaborating with cross-functional teams to enhance Oracle ERP and MES capabilities, ensuring project success and operational excellence in a dynam...
Today
Senior Business Analyst, Supply Chain (Oracle Cloud SCM)
$119K - $145K *
Advance supply chain efficiency by optimizing operations, collaborating cross-functionally, and implementing innovative solutions. Engage with stakeholders to analyze performance metrics and support k...
Reposted 6 days ago
$150K - $180K *
Transform enterprise AI solutions by designing and implementing Multi-Agentic AI architectures. Leverage expertise in Generative AI, cloud technologies, and governance to lead projects from proof of c...
2 weeks ago
$90K - $110K *
Empower quality assurance by developing AI-assisted automated tests, integrating them into CI/CD pipelines, and collaborating with cross-functional teams to enhance software reliability and release ef...
2 days ago
Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response?
$110K - $130K *
Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...
1 week ago
Forward Deployed Process Consultant- R37
$113K - $226K *
Lead the charge in optimizing healthcare processes by bridging strategy and execution. Collaborate with teams to enhance coding workflows, drive change management, and ensure alignment with strategic...
2 weeks ago
$175K - $190K *
Champion analyst relations by managing strategic engagements and amplifying company narratives. Collaborate cross-functionally to enhance market perception and drive executive influence, ensuring alig...
Reposted 3 weeks ago
$65K - $96K *
Empower compliance processes by preparing complex government filings, mentoring team members, and ensuring accuracy, while maintaining high service standards and developing knowledge of intricate comp...
Reposted 1 week ago
$78K - $143K *
Champion operational excellence by managing projects, analyzing data, and collaborating with cross-functional teams to enhance processes and tools. Drive solutions that support business objectives whi...
1 week ago
$110K - $181K *
Empower our Database Engineering team by leading the design, implementation, and support of enterprise PostgreSQL environments, ensuring high availability, security, and performance across cloud and o...
Yesterday
$73K - $102K *
Champion ERP solutions by collaborating with stakeholders to customize and integrate systems, ensuring alignment with business goals. Drive enhancements and maintain compliance while delivering effect...
Today
$73K - $102K *
Explore ERP customization and integration, collaborating with stakeholders to design solutions, enhance system performance, and ensure compliance while delivering high-quality documentation and traini...
2 days ago
Vulnerability Management / ACAS Analyst (Journeyman)
$80K - $95K *
Join a team that's dedicated to enhancing cybersecurity by managing vulnerability tracking and remediation efforts. This role involves coordinating with various teams to ensure compliance and operatio...
1 week ago
Technical Support Engineer (New England)
$72K - $112K *
Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...
Reposted 3 weeks ago
$80K - $95K *
Optimize our internal IT systems and security posture while managing user access, supporting AWS operations, and ensuring compliance. Collaborate with the COO to enhance efficiency and maintain a secu...
2 weeks ago
$95K - $115K *
Deliver innovative Appian solutions by developing, enhancing, and maintaining applications while supporting modernization initiatives in a collaborative Agile environment. Troubleshoot issues and ensu...
1 week ago
$71K - $145K *
Partner with us to design and implement enterprise-level production solutions, leveraging .NET technologies in a collaborative environment. Enhance customer experiences by delivering high-quality cash...
Reposted today
$79K - $158K *
Unlock your potential by developing tools for Actuarial and Underwriting analysis. Collaborate with teams, document processes, and leverage SQL and Excel to drive insights while continuously learning...
Yesterday
Principal Enterprise Applications SAP Financial Services Consultant
$116K - $150K *
Drive innovative SAP Finance solutions by leading consulting projects, shaping proposals, and guiding teams to deliver value for clients in the Financial Services sector. Leverage extensive experience...
6 days ago
Manager - CX Microsoft Engineering
$150K - $225K *
Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
5 days ago
Mainframe Environment Operations Engineer - Remote
$95K - $115K *
Drive innovation by building and supporting enterprise mainframe technologies that ensure scalable, secure, and reliable application testing and business operations while optimizing performance and co...
Yesterday
$88K - $105K *
Drive system administration excellence by managing Windows servers, ensuring compliance, and automating processes. Collaborate with teams to enhance infrastructure and support key technology initiativ...
Today
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.