Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$73K - $102K *

Unlock potential by leading SAP ABAP development initiatives, driving innovative solutions, and collaborating with teams to enhance client operations. Your expertise will shape the future of technolog...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$124K - $195K *

Transform systems integration by designing and maintaining APIs, automating workflows, and optimizing SaaS tools. Collaborate across teams to streamline processes and provide technical support for com...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $108K *

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $95K *

Champion data-driven decision-making by developing complex models and strategies. Collaborate with cross-functional teams to analyze data, drive impactful operational changes, and fulfill business obj...

Virginia, USRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Lead the charge in delivering innovative managed services solutions by partnering with sales teams to assess client needs, design scalable architectures, and ensure seamless transitions, driving long...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive client success by delivering tailored managed services solutions. Collaborate with sales teams to assess needs, design scalable architectures, and ensure seamless transitions, all while enhancin...

CanadaRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$118K - $196K *

Transform public health analytics by leading AI development and deployment. Guide multidisciplinary teams to create scalable solutions, ensuring compliance and quality while driving innovation and col...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$82K - $172K *

Transform your career by leading the integration of Oracle EBS and Cloud EPM. Spearhead data flow management and architectural redesign while collaborating with technical teams to enhance financial sy...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $115K *

Analyze and enhance client data reporting, driving insights and trends to support customer satisfaction and business growth. Collaborate with cross-functional teams to ensure data integrity and delive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion seamless communication by managing VoIP and telephony systems, ensuring optimal performance and user satisfaction. Collaborate across departments to analyze data, enhance workflows, and uphol...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $89K *

Elevate your career by developing innovative software solutions, driving product enhancements, and collaborating within an Agile team. Utilize core technologies like JavaScript, HTML, and CSS to deliv...

Toronto, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead feasibility strategy and execution for clinical studies, driving operational excellence and data-driven insights to optimize trial planning and enrollment across rare disease programs. Collaborat...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$154K - $180K *

Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $150K *

Lead the charge in designing and implementing HR Service Delivery solutions, integrating Microsoft 365 with ServiceNow. Optimize employee experiences through automated workflows and seamless connectio...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Elevate employee experiences by designing and implementing HR solutions. Lead technical projects, optimize integrations with Microsoft 365, and mentor developers to enhance ServiceNow capabilities and...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $141K *

Empower financial strategies by analyzing interest rate and liquidity risks. Collaborate with stakeholders to enhance capital planning and reporting processes while ensuring compliance with regulation...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive financial excellence by integrating and analyzing revenue and expense forecasts, ensuring alignment across functions. Collaborate with FP&A teams to deliver actionable insights and support strat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $160K *

Lead the charge in driving operational excellence and transformation by translating business needs into actionable requirements, managing delivery workflows, and enhancing the Revenue Intelligence por...

Austin, TXRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Champion quality assurance for mission-critical healthcare applications. Lead testing efforts, validate software enhancements, and ensure compliance with healthcare standards in a fully remote environ...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Elevate healthcare quality by leading software testing for mission-critical applications. Drive modernization and interoperability initiatives while ensuring robust testing processes in a fully remote...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $127K *

Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...

Florham Park, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Champion life underwriting transformation initiatives by analyzing requirements, facilitating project lifecycles, and collaborating with cross-functional teams to enhance operational excellence and im...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Champion quality assurance in healthcare payer systems by leading test planning, execution, and defect management. Collaborate with cross-functional teams to ensure compliance and deliver high-quality...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.