Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$110K - $130K *
Engage in advanced engineering of the ServiceNow platform, driving stability and scalability. Collaborate with teams to implement upgrades and integrations, utilizing modern practices to enhance servi...
Reposted 3 weeks ago
Dynatrace Monitoring Specialist
$80K - $95K *
Support client success by optimizing cloud monitoring and system performance. You will proactively oversee infrastructure reliability, leveraging Dynatrace and automation to enhance operational excell...
1 month ago
$80K - $95K *
Elevate your career by partnering with us to optimize enterprise network performance. You'll troubleshoot complex issues, collaborate with cross-functional teams, and drive improvements to ensure secu...
2 weeks ago
Sr IT Project Management Specialist
$95K - $115K *
Unlock potential by managing complex IT projects, ensuring timely completion and customer satisfaction through data analysis and effective communication across teams...
1 week ago
Support Engineer - Industrial Water Treatment
$70K - $103K *
Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...
1 week ago
Technical Implementation Specialist II (HL7/DICOM/SQL)
$75K - $100K *
Lead the charge in delivering complex technical implementations for healthcare IT solutions. Collaborate cross-functionally to design workflows, configure systems, and guide clients through go-lives...
1 week ago
Sr. Associate, Field Support Technician/Engineering
$66K - $111K *
Drive excellence in field service by installing, maintaining, and repairing client systems. Collaborate with support teams while ensuring customer satisfaction across a defined region, requiring trave...
4 weeks ago
Support Engineer - Industrial Water Treatment
$70K - $103K *
Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...
5 days ago
HSE Senior Analyst - Dallas, TX
$80K - $95K *
Develop and implement safety policies while ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to enhance safety measures and...
1 week ago
Kyriba Implementation Senior Analyst
$84K - $111K *
Join a dynamic team to drive system implementations and client training in Treasury. Shape seamless operations through relationship management and project leadership while maintaining high delivery st...
Reposted 3 weeks ago
$80K - $95K *
Drive growth by acquiring new customers for our innovative SaaS solutions. Leverage your sales expertise to engage decision-makers, understand their needs, and promote our Amplify Platform, focusing o...
Yesterday
$66K - $104K *
Elevate the quality of data center operations by providing expert support for installations, repairs, and maintenance. Collaborate with network teams and vendors to ensure optimal performance and comp...
Reposted 3 days ago
$110K - $130K *
Elevate your career by collaborating with cross-functional teams to enhance business operations, streamline processes, and drive value through effective analysis and documentation. Your expertise will...
2 weeks ago
$80K - $95K *
Partner with us to enhance clinical IT solutions as an Epic Analyst II, providing critical support, training, and implementation for Epic EHR systems. Collaborate with teams to optimize workflows and...
2 weeks ago
Software Engineer II- ECM Specialization
$56K - $114K *
Design and develop modern software solutions in an Agile/Scrum environment, focusing on Enterprise Content Management (ECM) and workflow automation. Collaborate with cross-functional teams to deliver...
Today
Staff / Staff II - Application Security Engineer
$220K - $270K *
Unlock potential by guiding application security strategies across diverse product landscapes. In this senior technical role, you'll influence architecture, mentor teams, and enhance security processe...
4 weeks ago
Epic Applications Analyst II, Lab Systems
$97K - $145K *
Unlock potential by supporting and maintaining Laboratory Systems, serving as the primary development contact for Epic modules, and configuring applications to enhance operational efficiency and best...
1 week ago
Field Product Support Engineer
$95K - $122K *
Join us to provide expert pre-sales and post-sales support for digital products, focusing on network connectivity and software compatibility. Collaborate with dealers and enhance training programs to...
6 days ago
Epic Systems Analyst - Ambulatory
$68K - $105K *
Transform your career by configuring and supporting Epic applications. Engage in systems analysis, design, and problem resolution while collaborating with end-users to enhance their experience and str...
Yesterday
HCS Apps Systems Analyst Sr - Hospital Billing
$86K - $124K *
Join us to provide high-level technical support for applications and interfaces, enhancing IT tools across the health system. Engage in project management, systems design, and vendor coordination to d...
1 week ago
Infor M3 CloudSuite Technical Consultant
$110K - $130K *
Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...
6 days ago
Expert Decision Support Analyst
$100K - $120K *
Champion data-driven decision-making by transforming complex marketing insights into actionable recommendations. Collaborate with clients and teams to enhance reporting solutions and drive campaign su...
3 weeks ago
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
Solution Architect (P&C insurance domain)
$135K - $160K *
Engineer a cutting-edge Commercial Lines insurance platform, focusing on microservices architecture. Collaborate with cross-functional teams to define and deliver robust solutions that enhance underwr...
Today
Solution Architect (P&C insurance domain)
$135K - $160K *
Develop a cutting-edge microservices architecture for a greenfield Commercial Lines insurance platform, focusing on underwriting, rating, and policy administration while collaborating with cross-funct...
Today
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.