Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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1
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$110K - $130K *

Engage in advanced engineering of the ServiceNow platform, driving stability and scalability. Collaborate with teams to implement upgrades and integrations, utilizing modern practices to enhance servi...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Support client success by optimizing cloud monitoring and system performance. You will proactively oversee infrastructure reliability, leveraging Dynatrace and automation to enhance operational excell...

CanadaRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by partnering with us to optimize enterprise network performance. You'll troubleshoot complex issues, collaborate with cross-functional teams, and drive improvements to ensure secu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock potential by managing complex IT projects, ensuring timely completion and customer satisfaction through data analysis and effective communication across teams...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $100K *

Lead the charge in delivering complex technical implementations for healthcare IT solutions. Collaborate cross-functionally to design workflows, configure systems, and guide clients through go-lives...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $111K *

Drive excellence in field service by installing, maintaining, and repairing client systems. Collaborate with support teams while ensuring customer satisfaction across a defined region, requiring trave...

Pennsylvania, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $103K *

Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Develop and implement safety policies while ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to enhance safety measures and...

Dallas, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$84K - $111K *

Join a dynamic team to drive system implementations and client training in Treasury. Shape seamless operations through relationship management and project leadership while maintaining high delivery st...

Dallas, TXRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive growth by acquiring new customers for our innovative SaaS solutions. Leverage your sales expertise to engage decision-makers, understand their needs, and promote our Amplify Platform, focusing o...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$66K - $104K *

Elevate the quality of data center operations by providing expert support for installations, repairs, and maintenance. Collaborate with network teams and vendors to ensure optimal performance and comp...

Nevada, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by collaborating with cross-functional teams to enhance business operations, streamline processes, and drive value through effective analysis and documentation. Your expertise will...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Partner with us to enhance clinical IT solutions as an Epic Analyst II, providing critical support, training, and implementation for Epic EHR systems. Collaborate with teams to optimize workflows and...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$56K - $114K *

Design and develop modern software solutions in an Agile/Scrum environment, focusing on Enterprise Content Management (ECM) and workflow automation. Collaborate with cross-functional teams to deliver...

Lansing, MIRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$220K - $270K *

Unlock potential by guiding application security strategies across diverse product landscapes. In this senior technical role, you'll influence architecture, mentor teams, and enhance security processe...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$97K - $145K *

Unlock potential by supporting and maintaining Laboratory Systems, serving as the primary development contact for Epic modules, and configuring applications to enhance operational efficiency and best...

Sacramento, CARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $122K *

Join us to provide expert pre-sales and post-sales support for digital products, focusing on network connectivity and software compatibility. Collaborate with dealers and enhance training programs to...

California, USRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $105K *

Transform your career by configuring and supporting Epic applications. Engage in systems analysis, design, and problem resolution while collaborating with end-users to enhance their experience and str...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$86K - $124K *

Join us to provide high-level technical support for applications and interfaces, enhancing IT tools across the health system. Engage in project management, systems design, and vendor coordination to d...

Morrisville, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion data-driven decision-making by transforming complex marketing insights into actionable recommendations. Collaborate with clients and teams to enhance reporting solutions and drive campaign su...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $200K *

Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Engineer a cutting-edge Commercial Lines insurance platform, focusing on microservices architecture. Collaborate with cross-functional teams to define and deliver robust solutions that enhance underwr...

New York, NYRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Develop a cutting-edge microservices architecture for a greenfield Commercial Lines insurance platform, focusing on underwriting, rating, and policy administration while collaborating with cross-funct...

CanadaRemote

Today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.