Eversource

Writer, System Operations Procedures (Hybrid Schedule)

Eversource • $119K — $133K *
Berlin, CT 06037Hybrid
Energy & Utilities
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Electrical Engineering Technology or related discipline
  • 5-8 years of experience in electric power distribution, transmission, or generation
  • 2 years of System Operator experience preferred
  • 2 years of procedure writing experience preferred
  • Valid motor vehicle operator's license

Responsibilities

  • Develops, revises, and publishes distribution system operational procedures
  • Maintains and updates operational procedures for accuracy
  • Identifies changes and incorporates updates into procedures
  • Ensures compliance with regulatory standards like NERC and ISO-NE
  • Coordinates with various departments for procedure development
  • Performs periodic reviews of operational procedures
  • Represents System Operations Procedures in meetings and forums

Benefits

  • Hybrid work schedules for eligible employees
  • Support for work-life balance
  • Participation in a competitive total rewards program
  • Potential for an annual incentive
  • Opportunities for professional development through incident analysis and event reviews
Full Job Description
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days

Role and Scope of Position:
Create, maintain and publish distribution System Operations procedures for Eversource.Selected Candidates may be asked to submit a writing sample.

Essential Functions:
  • Develops, revises, and publishes detailed instructions, procedures, and guidelines for the operation of the distribution system in CT and WMA.
  • Maintains and updates Eversource System Operations procedures to ensure accuracy and alignment with current system configurations.
  • Identifies procedural and regulatory changes and incorporates necessary updates into System Operations procedures.
  • Ensures procedures comply with NERC Reliability Standards, ISO-NE requirements, and other applicable regulatory obligations.
  • Coordinates with Eversource departments, ISO-NE, neighboring utilities, and member organizations to gather information needed for procedure development and updates.
  • Performs periodic reviews of System Operations procedures and substation operating instructions to ensure accuracy, consistency, and compliance.
  • Represents System Operations Procedures in meetings, committees, and industry forums.
  • Participates in event review teams and prepares incident analyses as requested by Operations management.
  • Provides documentation, gathers evidence, and supports compliance audits.


Technical Knowledge/Skills:

  • Knowledge of electric transmission and distribution system operations.
  • Understanding of system components and their operational functions.
  • Knowledge of regulatory and compliance requirements (e.g., NERC, ISO-NE).
  • Familiarity with document management systems.
  • Strong written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to read and interpret electrical schematic diagrams.
  • Ability to collaborate effectively with internal stakeholders and external partners.
  • Proficiency with Microsoft Office Suite, Outlook, and databases.


Education:

Bachelor's Degree in Electrical Engineering Technology or a related discipline, or an equivalent combination of education and experience.

Experience:

  • Five (5) to eight (8) years of experience in electric power distribution, transmission, or generation preferred.
  • Two (2) years of System Operator experience preferred.
  • Two (2) years of procedure writing experience preferred.


Licenses & Certifications:

Valid motor vehicle operator's license.

Working Conditions:

  • Must be available for emergency restoration assignments as required.
  • Must be able to travel between MA, CT, and NH as needed.


Please submit a resume with your application.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$119,870.00-$133,190.00

Worker Type:
Regular

Number of Openings:
1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

Discover the career you’ve always wanted. Visit our Jobs and Careers page to search for current openings, read about our company culture, and learn how Eversource supports your professional growth and leadership development. Let’s energize the future together!

SEARCH EVERSOURCE JOBS

Keep up to date with career tips, industry insights, and more—all from the people who power Eversource.

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Energy & Utilities
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ
ES
* Ladders Estimates

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