Workplace Experience CoordinatorWhat this job involves:As the Workplace Experience Coordinator for our New York office, you'll serve as the operational heartbeat of the workplace-ensuring that every day runs seamlessly for our teams, clients, and visitors. This role is all about creating an environment where people can do their best work. You'll manage everything from visitor registration and conference room scheduling to facilities oversight and vendor coordination, acting as the essential liaison between building management, service providers, and internal teams. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers the chance to develop expertise across facilities management, event planning, and executive support. You'll handle both the day-to-day details and the high-profile moments-coordinating logistics for executive visits, planning team events, and ensuring our office remains a professional, welcoming space. This role requires strong organizational skills, sound judgment, and discretion as you support the operations that keep our business moving forward.
What your day-to-day will look like:- Register all internal and external visitors with building security and coordinate seating assignments to ensure smooth arrivals and departures
- Serve as the primary liaison with building management and maintenance teams, addressing office and shared facility issues promptly and professionally
- Oversee cleaning services and manage third-party vendor relationships to ensure consistent, high-quality service delivery across the office
- Book and manage conference room scheduling, ensuring spaces are optimized and available for meetings, presentations, and collaborative work
- Order and maintain office supplies, snacks, beverages, and catering deliveries while managing inventory rotation to keep the workplace well-stocked
- Plan and execute office events including happy hours, team dinners, and visitor gatherings that foster connection and collaboration
- Coordinate beverage services and handle meeting refreshment setup and cleanup to support productive gatherings
- Organize office-wide training sessions, fire safety drills, and wellness activities in partnership with building management
- Support high-profile visitor logistics and executive needs in coordination with administrative partners across locations
Required qualifications:- 3+ years of experience supporting senior-level management in an office coordination or administrative capacity
- Associate's degree or equivalent professional experience
- Excellent written and verbal communication skills with exceptional attention to detail and accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and video conferencing platforms
- Strong organizational and project management skills with proven ability to multitask and prioritize effectively under pressure
- High level of professionalism, discretion, and independent decision-making ability when handling confidential information
- Demonstrated experience managing vendor relationships and coordinating facility operations
Preferred qualifications:- Bachelor's degree or equivalent professional experience in office management, facilities coordination, or related field
- Experience with travel management systems and expense reporting software
- Familiarity with facilities management principles and vendor coordination best practices
- Background in event planning and execution for corporate environments
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:83,200.00 - 90,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:On-site -New York, NY
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Accepting applications on an ongoing basis until candidate identified.
