Key Responsibilities: 

Workforce Analytics & Reporting 

• Develop and deliver workforce analytics, reporting, and insights related to headcount, hiring, organizational health, workforce trends, and in-office expectations. 

• Analyze organizational structures, spans and layers, workforce composition, and staffing plans to identify risks, opportunities, and optimization strategies. 

• Utilize advanced analytics tools and large datasets to produce decision-ready materials and recommendations for senior leadership. 

• Support workforce tool enhancements, testing efforts, and process improvements to ensure data accuracy and operational effectiveness. 

Workforce Governance & Controls 

• Administer workforce request processes and governance activities to ensure alignment with business strategy, workforce plans, financial targets, and staffing priorities. 

• Perform quality reviews of workforce requests, data, and supporting documentation to ensure compliance with established policies, controls, and approval requirements. 

• Monitor workforce management systems and dashboards, resolve exceptions, and drive timely completion of workforce actions. 

• Partner with business leaders, finance, human resources, and workforce stakeholders to support workforce planning, prioritization, and governance decisions. 

• Identify opportunities to enhance processes, controls, and reporting capabilities while serving as a point of escalation for workforce-related issues. 

Contingent Workforce Administration 

• Partner with vendor management and managed service providers to administer contingent workforce processes and maintain accurate workforce records. 

• Coordinate workforce lifecycle activities, including extensions, status changes, onboarding, and related administrative updates. 

Early Talent Planning & Program Support 

• Support workforce planning, allocation, and onboarding activities for internship, analyst, and early-career talent programs. 

• Maintain workforce plans and talent rosters while partnering with stakeholders to address placement, capacity, and hiring needs. 

SharePoint & Workforce Administration 

• Administer workforce-related SharePoint access and support periodic access reviews and attestations. 

• Maintain workforce documentation, records, and content repositories in accordance with governance, control, and record management requirements. 

Required Qualifications: 

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education. 

• 3+ years of experience with Microsoft Excel including data preparation, reconciliation, analysis, and reporting. 

• 3+ years of experience with workforce systems such as WRT, Workday, Beeline, or comparable platforms. 

• 3+ years of workforce governance, data quality, internal controls, and issue remediation. 

Preferred Qualifications: 

• Excellent written, verbal, and presentation skills, with the ability to explain complex findings to senior stakeholders. 

• Strong organizational skills and demonstrated ability to manage daily, weekly, seasonal, and ad hoc priorities with accuracy. 

• Demonstrated experience leading complex initiatives and influencing outcomes across business and technology teams without direct authority. 

• Bachelor's degree in business, finance, analytics, human resources, technology, or a related discipline. 

• Experience with Alteryx. 

• Intermediate proficiency with SharePoint administration and access management. 

• Experience with organizational design analysis, including spans and layers. 

• Experience supporting early talent programs or contingent workforce operations. 

• Experience with user acceptance testing and implementation of workforce technology enhancements. 

• Financial services or another highly regulated industry experience. 

Job Expectations and Core Values: 

• Be Humble: You're smart yet always interested in learning from others 

• Work Transparently: You always deal in an honest, direct, and transparent way. 

• Take Ownership: You embrace responsibility and find joy in having the answers 

• Learn More: You regularly self-educate and improve your skill set. 

• Show Gratitude: You show appreciation and respect to those you work with. 

• This role requires a highly collaborative professional who thrives at the intersection of workforce strategy, analytics, governance, and operational execution. The successful candidate will leverage data-driven insights, strong business acumen, and effective stakeholder management to help shape workforce decisions that support organizational success.