The Program Manager I is responsible for the execution and management of the Inclusion and Engagement Workforce Development student training initiatives serving Boston high school, college students, and alumni of the program.
Reporting to the Sr. Program Manager, this role involves the oversight of day-to-day administrative functions and operations including marketing, recruitment, interviewing, onboarding, and curriculum development. The Program Manager is responsible for the coordination and implementation of professional development and college readiness curriculum including academic and career advising for students and alumni engagement efforts.
This position will collaborate with internal stakeholders as well as community partners to ensure program success and that students and alumni are engaged in meaningful experiences and connected to resources. In addition, Program Manager will report program goals, track measurable outcomes, and address any operational challenges.
Primary Duties and Responsibilities- Scope and Complexity: Manage programs with clearly defined objectives and limited scope, focusing on supporting departmental goals.
- Decision Making: Make informed decisions about resource allocation and project timelines, with some autonomy in resolving operational challenges.
- Stakeholder Interaction: Engage with internal team members and immediate stakeholders to ensure program activities are aligned and communicated effectively.
- Program Management: Plan and manage recurring tasks, activities, and/or projects, ensuring they align with program goals and departmental strategies.
- Quality Assurance: Track program progress, ensuring that outputs are accurate and meet established performance metrics.
- Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures.
- Communication: Facilitate communication among teams, ensuring all members are informed of updates and changes.
Knowledge, Skills and Abilities- Solid understanding of program management principles and practices.
- Strong organizational and time management skills.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proficiency in using project management tools and software.
- Ability to manage multiple projects and priorities simultaneously.
Minimum Job Qualifications- Bachelor's Degree in business administration, management, healthcare, or a related field required.
- Three (3) years of experience in program coordination, program administration or comparable roles, OR one (1) year of program management experience required.
License/Certification/Registration Required: None
Supervisory Responsibilities: No
Patient Contact: None
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$81,070.00 - $94,070.00
