• Configure complex Workday business processes. Support configuration, integrations, and troubleshooting of business processes with a focus on Recruiting.
• Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.
• Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
• Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.
• Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.
• Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes.
• Knowledge on how to create reports and use them in auditing configuration change effectiveness.
• Document technology specifications for current and future configuration.
• Maintain accurate change management documentation to satisfy Bank of America's internal/external audit controls and compliance practices.
• Understand Workday's Implementation Methodology and use it on all projects.
• Act as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan and implement system changes and enhancements.
• Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
• Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community, User Groups, and Conferences.
• Act as support to business partners and work to enhance their understanding of Workday.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience
• Bachelor's Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job required
• 3+ years Workday HCM experience
• Workday Pro or Workday Certifications strongly preferred
• A solid understanding in at least three Workday modules including Core HCM, Compensation, Talent, Payroll, Time, Absence, and Benefits
• Workday Integrations experience preferred
• Knowledge of Workday business process, core setup, and security framework
• Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures
• Attention to detail and relentless commitment to follow-through
• Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling and succinct way in written and verbal communications
• Strong expertise in cloud-based multi-tenant systems
• Strong ability to work with others on solutions

Nice to Have Skills & Experience

Enterprise level experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.