What You'll DoWe're seeking a skilled Workday HCM System Administrator to join our IT team and support the ongoing optimization and administration of our Workday platform. In this role, you'll ensure the system operates smoothly and securely while collaborating with stakeholders in our People & Culture (HR) department. If you're detail-oriented, technically strong, and passionate about driving data integrity, process improvement, and cross-team collaboration, we'd love to hear from you!
System Administration & Configuration - Serve as the primary technical administrator of the Workday HCM system, ensuring stability, security, and performance across all HCM modules (Core HCM, Compensation, Benefits, Recruiting, Payroll and Absence).
- Manage user access, security roles, and system configurations, including periodic access reviews and compliance checks.
- Configure and update business processes, calculated fields, notifications, and security settings based on business needs.
- Partner with the Technology & Operations team and HRIS to troubleshoot system issues, manage & build integrations, and coordinate system updates and feature rollouts.
- Perform data audits, mass data uploads/updates (EIBs), and regular validation to maintain accuracy and compliance with data governance policies.
- Monitor system performance, resolve errors, and manage escalated user support issues (Tier 2/3)
Data Management & Reporting - Oversee data integrity and accuracy within the HCM system, ensuring all employee and organizational data is complete, accurate, and secure.
- Support data migration, validation, and compliance with internal and external reporting requirements.
- Build, enhance, and maintain custom and advanced reports and dashboards to support HR, Finance, and Payroll operations.
- Collaborate with Finance on position management, cost center hierarchies, and payroll audit reporting.
Cross-Functional Support - Collaborate with People & Culture and IT teams to gather requirements and deliver effective system solutions
- Assist with user training and documentation to promote effective system use across departments
Collaboration & Change Management - Partner closely with HRIS on data stewardship, change management, and business analysis to ensure alignment between technical and functional needs.
- Collaborate with cross-functional teams-including People & Culture, Finance, Payroll, and Technology & Operations Services, to deliver effective, scalable system solutions.
- Manage change control processes, including configuration tracking, stakeholder communication, and user training related to new features or process enhancements.
- Work with internal technology teams and external vendors to maintain system efficiency, troubleshoot issues, and implement updates.
Continuous Improvement & Projects- Stay current on Workday Community updates, release notes, and best practices to drive continuous improvement.
- Lead or support Workday enhancement projects, ensuring smooth testing, documentation, and deployment of new capabilities.
- Promote user adoption and education through documentation, training sessions, and proactive support.
Who You AreRequired Qualifications - Minimum 3 years' experience as a Workday HCM System Administrator, ideally within accounting, finance, or professional services.
- Hands-on experience with Core HCM, Recruiting, Payroll, and Benefits modules.
- Proven ability to configure business processes, security roles, and calculated fields, and perform EIB data loads.
- Experience maintaining data governance standards and ensuring system compliance.
- Demonstrated success partnering with Finance, Payroll, and IT to align data and configurations.
- Strong communication, analytical, and problem-solving skills, with the ability to work cross-functionally in a collaborative environment.
- Comfortable leading testing and documentation of Workday semi-annual updates and system enhancements
- Experience collaborating with Finance on position management, cost center hierarchies, and payroll audit reporting
Preferred Qualifications - Workday certification(s) in Core HCM, Reporting, or Security.
- Experience supporting Workday implementations or new module rollouts.
- Familiarity with & aptitude to learn 2-3 more areas.
- Bachelor's degree in information systems or a related technical field; HR or Accounting background a plus.
Location: - Akron, Cleveland, or Youngstown, OH; Chicago, IL; Pittsburgh or Philadelphia, PA; or Baltimore, MD; Milwaukee, WI; Buffalo or New York City, NY; Detroit or St. Clair Shores, MI; Denver, CO
- Hybrid work environment
- Open to remote candidates
