Workday Benefits Post Production Consultant

Topbloc, LLC

$75K — $175K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Workday Benefits Certification is required.
  • Minimum of 1 year of Workday Benefits post-production support experience with a Workday partner.
  • Familiarity with benefits groups, plans, coverage levels, and ACA regulations.
  • Advanced proficiency in Microsoft Excel.
  • Strong customer service and collaboration mindset.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple client requests effectively.

Responsibilities

  • Deliver top-notch Workday Benefits solutions to enhance client business needs.
  • Resolve client issues regarding Workday Benefits as they arise.
  • Participate in internal training and share skills with colleagues.
  • Support internal initiatives aimed at improving team or company effectiveness.
  • Guide a team of consultants in their professional development (Manager Level).
  • Develop sales material based on Workday expertise (Senior/Principal Level).

Benefits

  • Fast-paced and results-driven work culture.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid parental leave and paid sick leave.
  • Unlimited PTO policy.
  • Monthly wellness/gym and phone subsidies.
  • 401(k) with company matching.
  • Access to the Employee Assistance Program and LinkedIn Learning.
  • Company-sponsored volunteer opportunities and team outings.
  • Adoption assistance available.
Full Job Description
CHICAGO, IL OR REMOTE

Workday Benefits Post Production Consultant (experience level will determine job title)

Requirements (What We're Looking For):
  • Workday Benefits Certification
  • 1+ years Workday Benefits post-production support experience with a Workday partner, for customers of all sizes
  • Knowledge in Benefits groups, plans, coverage levels, eligibility, business processes, open enrollment, Enrollment Data Conversion and the Affordable Care Act
  • Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel
  • Passion for exceptional customer service and customer collaboration
  • Ability to prioritize and manage multiple client requests and/or tickets to meet customer deliverables
  • Strong communication skills, both written and oral
  • Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
  • Good problem solver with ability to consider alternative and diverse perspectives


Responsibilities (What You'll Do):
  • Work directly with clients to deliver high-quality Workday Benefits solutions across multiple industries to meet, enhance and optimize the client's business needs
  • Work directly with clients, solving Workday Benefits issues as they arise
  • Actively participate in internal training updates and opportunities to share one's skills and learnings with others within the organization
  • Assist with internal initiatives, as assigned, designed to improve the team, department or company
  • Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)
  • Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)


Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.


Benefits (What We're Offering):
  • Fast-paced and result oriented work culture with competitive base salary and quarterly bonuses
  • Health, Dental, Vision, Disability, and Basic Life Insurance coverage
  • Additional voluntary life insurance available
  • Paid Parental Leave & Pregnancy Related Medical Leave
  • Generous paid sick leave
  • Unlimited PTO
  • Monthly wellness/gym subsidy
  • Monthly phone subsidy
  • 401 (k) and ROTH retirement savings plan with matching
  • Employee Assistance Program
  • Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings
  • Adoption Assistance


#LI-REMOTE

The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Everforth TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range salary is:

Consultant II $75,000 - $105,000
Senior Consultant $100,000 - $140,000
Principal Consultant $130,000 - $175,000
Managing Consultant $130,000 - $175,000

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