Work You'll Do

As a US Delivery Center Solution Specialist on the team, you will:

• Provide Application Management Services (AMS) support for Workday Integrations and Reporting, including monitoring, triage, and resolution of production issues
• Perform root-cause analysis for integration/reporting defects by implementing fixes, coordinating with Workday and third-party vendors as needed, and driving problems to permanent resolution
• Support and enhance integration interfaces (e.g., EIB, Core Connectors, Studio, APIs) including scheduling, error handling, retries, and ongoing performance/reliability improvements
• Build, maintain, and troubleshoot Workday reports to ensure data accuracy, security compliance, and stakeholder usability
• Execute release management activities and validate integrations/reports across environments
• Manage access and data security impacts for reports and integrations, ensuring least-privilege and audit-ready documentation
• Maintain operational documentation and communicate status, risks, and recommendations to business and IT stakeholders

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Insights, Innovation, & Operate offering provides key aspects of our clients' businesses with technology, data, and deep technical and human capabilities. Innovates and delivers creative, industry-centric solutions that streamline work and accelerate speed-to-value.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• 2+ years of experience supporting Workday integrations and/or reporting
• 1+ year(s) of post-implementation support experience for Workday integrations and/or reporting
• Actively Workday Pro Integrations and/or Reporting certified
• Bachelor's degree
• Delivery Center Location & Travel Requirements:
• • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
  • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
  • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future