Job DescriptionRR Donnelley is looking for their next West Coast Supervisor to lead a Creative Services team supporting an investment banking client! This is a fully on-site role based in Phoenix, AZ.In this role, you will be responsible for setting priorities, general project/team oversight, and understanding/deploying the resources required for a wide variety of requirements.
Responsibilities include, but are not limited to:- Manage day-to-day operations of the team
- Oversee staff of 10+ professionals
- Analyze performance and key metrics
- Ensure compliance with company policies and procedures
- Proactively address, handle, and rectify all client and team concerns
- Champion project management excellence
- Develop and maintain best-in-class project tracking methods
- Implement processes and tools that increase efficiency and ability to deliver exceptional solutions
- Translate the needs of internal partners and ensure expectations are met
- Manage changes in priorities and implements plans to meet business needs
- Assist in recruiting, interviewing, and onboarding new employees
- Share candidate and internal feedback as appropriate
- Provide regular reports to the Account Director
- Manage timecards and schedules
- Maintain up-to-date documentation on all candidates
- Ensure the team provides best-in-class deliverables to the client
- Other duties as necessary
Qualifications- Bachelor's degree in area of business preferred
- 7+ years of relatable experience
- Excellent written and verbal communication skills
- Strong work ethic and customer service skills
- Ability to work in a fast-paced, high-pressure, and deadline-driven environment
- Able to work independently and as part of a cross-functional team
- Maintain professional conduct and a positive attitude at all times
- Excellent prioritization and time management skills
- Excellent problem-solving skills
- Excellent attention to detail
- Knowledge of business planning, and ability to build strong, cohesive, and high-performing teams
- Experience within a specific industry and industry-specific software is preferred
Additional InformationRRD's current salary range for this role is $68,500 to $106,900/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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