About the roleWe're seeking a Web Experience Visual Designerto elevate the Chime.com web experience. In this role, you'll drive the visual vision and execution of user-centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity.
You'll lead cross-functional design efforts and mentor designers and writers alike. You'll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high-performing web journeys that meet both user and business goals.
The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to- Lead Visual and Experience design for high-impact web projects, from concept to implementation-including responsive page design, navigation systems, conversion flows, and content frameworks.
- Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences.
- Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences.
- Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.
- Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.
- Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.
- Mentor junior designers and content specialists, helping evolve the team's craft and strategic thinking.
- Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.
- Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.
To thrive in this role, you have- 5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company.
- Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows.
- Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools.
- Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design.
- Experience in developing multi-media, dynamic, and engaging web experiences
- Excellent communication and storytelling skills to articulate design decisions across levels and disciplines.
- Experience working in agile, cross-functional teams with iterative design and development cycles.
- Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment.
- Understanding and familiarity of leading relevant AI tools.
#LI-Onsite #LI-LB1
What we offer for our full-time, regular employees- Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
- Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- Generous vacation policy and company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
- ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
