Job Title: Web Experience Analyst
Reports to: Vice President of Web Experience
Job Purpose: To support Web Experience leadership by conducting research and providing analysis on: site performance, customer experience, and other related areas in eCommerce.
Key Responsibilities:- Conduct research, data analysis, and interviews to identify opportunities for improvement.
- Manage incoming data and reporting requests, setting priorities based on business impact.
- Collaborate with stakeholders to define key metrics and identify the KPIs that matter most.
- Translate business needs into clear documentation and actionable deliverables.
- Prepare documents to present findings and analysis to management.
Requirements:- SQL and SQL Query.
- Experience in data analysis.
- Background in eCommerce.
- Strong analytical and strategic thinking skills.
- Experience working with cross-functional teams and presenting to upper management.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
Recommended Skills:- Experience with BI tools (Cognos, MicroStrategy, Tableau, Power BI, etc.).
- Advanced SQL skills and experience working with large datasets.
- Proficiency in Python for data analysis, automation, and data science applications.
- Expert understanding of data warehousing design and data modeling.
Experience: 5-7 years in data analysis, business intelligence, or a related field.