Our Newest Opportunity: 

Summary

This role is vital in ensuring smooth back-office operations, driving the efficiency and accuracy of client service for our wealth management and financial planning team. The ideal candidate is an enthusiastic learner, eager to master new processes and support the team in delivering a seamless client experience.

Essential Duties & Responsibilities

• Collaborate with custodians, brokerage firms, financial institutions, and internal corporate teams to process client transactions, resolve discrepancies, and manage account-related inquiries.
• Maintain accurate records of custodial interactions and follow up on outstanding items.
• Prepare and review necessary paperwork for client accounts, including account opening, transfers, withdrawals, and beneficiary updates.
• Ensure compliance with regulatory requirements and internal policies.
• Execute fund transfers, wire requests, and other financial transactions.
• Assist advisors in preparing materials for client meetings, including performance reports, investment summaries, and relevant documentation.
• Collaborate with other team members to ensure accurate and timely reporting.
• Maintain client data in the CRM system, ensuring accuracy and completeness.
• Update client profiles, contact information, and preferences.
• Handle incoming calls, emails, and inquiries from clients and internal team members.
• Assist with office organization, filing, and other administrative tasks as needed.
• Perform other duties as assigned.

Qualifications, Skills & Requirements

• Solid understanding of financial planning principles, investment strategies, and relevant regulations.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to manage multiple tasks and projects effectively.
• Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint).
• Ability to adapt to a rapidly changing business and technology environment.
• Continual learner mentality, able to adopt new solutions and help respond to the impact of new systems.
• Must be able to maintain confidentiality of highly sensitive client information, including personnel and financial data.
• Regular and predictable attendance is required.

Education, Training & Experience

• Bachelor's degree in Business, Economics, Finance, or a related field (preferred), or relevant work experience.
• 5+ years' experience in wealth management operations preferred.
• Familiarity with Charles Schwab, Fidelity and/or Raymond James preferred.
• Familiarity with Orion, Salesforce, other financial technology, and industry regulations preferred.

The typical base pay range for this role nationwide is $90,000 to $110,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the companys performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers