Must be eligible to work in the United States without the need for work visa or residency sponsorship.
Our Newest Opportunity:
The Strategic Account Executive is responsible for managing client interactions and account maintenance inclusive of the following responsibilities:
Manage client book of business with emphasis placed on building and fostering relationships with client or broker contacts through quality service delivery
Proactively assesses, clarifies and validates customer needs on an ongoing basis
Collaborate with co-workers and vendor contacts to assist with resolving client concerns or questions on a timely basis
Attend and coordinate onsite or webinar meetings with client, broker or PBM for prescreening, finalist meetings, market results, quarterly reviews, implementation meetings or ad-hoc
Escalate any client or broker issues with PBMs
Analyze plan performance on a quarterly basis and provide recommendations on benefit design edits or savings opportunities
Manage the implementation timeline with PBM to ensure all tasks are completed on schedule including member communications, eligibility, accumulator and other transition files
Oversee member communication process for new implementations or benefit changes including drafting, editing and mailing coordination with the PBM
Validate testing results of PBM benefit configuration to ensure accuracy
Review claims post go live for new implementations or benefit changes
Maintain internal documentation and systems for clients, meeting minutes, action logs, CRM and continuous organization of information contained within client folders
Ad-hoc assistance for various internal projects and process improvements
Manage RFP prescreening process to onboard new clients, coordinate RFP results meeting(s) and finalist meetings
Review quarterly newsletters/communications to client contacts
Attend prospect calls and present service overview
Minimal Travel
The typical base pay range for this role nationwide is $80,000 to $90,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
