Briggs & Stratton

Warranty Engineer

Briggs & Stratton • $70K — $95K *
Stone Mountain, GA 30083In-Person
Manufacturing & Automotive
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Mechanical Engineering or Electrical Engineering
  • 2 years of technical experience in battery pack design and manufacturing
  • Advanced knowledge of problem analysis techniques
  • Advanced mechanical and electrical engineering skills
  • Fluent in English and primary language used in area of responsibility

Responsibilities

  • Leads warranty reduction teams to identify root causes of failures
  • Develops engineering specifications and processes for analyzing packs
  • Implements corrective actions through detailed root cause analysis
  • Provides warranty feedback to new product engineering teams
  • Leads Failure Modes and Effects Analysis (FMEA) activities
  • Recommends solutions based on claims data to address quality issues
  • Participates and leads repair teams to solve service issues

Benefits

  • Opportunities for professional development and continuous learning
  • Dynamic work environment encouraging innovation
  • Collaboration with central engineering teams for comprehensive solutions
  • Impactful role in enhancing product quality and customer satisfaction
  • Engagement with diverse teams and senior management for strategic decision making
Full Job Description
Position Description

Leads warranty reduction teams to identify root cause of failures, develop design and manufacturing corrective actions and leads implementation. Prepares reports on complex warranty data and tracks project updates to completion. Provides technical expertise to warranty technicians and resents counter measures of warranty issues to senior management.

Job Responsibilities

  1. Develops engineering specifications and processes on dissembling and analyzing packs.
  2. Develops engineering and test station specifications and processes to analyze warranty packs, and to process refurbish returned packs into functionable service packs.
  3. Leads root cause analysis and countermeasure solutions through analyzing complex warranty trend data and the use of central engineering teams.
  4. Provides warranty and service history feedback to new product engineering teams
  5. Leads Failure Modes and Effects Analysis (FMEA) activities
  6. Provides expertise on claims data and recommends solutions to close the loop on confirmed corrective actions of quality issues
  7. Participates in and/or leads repair teams to resolve service issues
  8. Performs other duties as assigned


Job Skills Requirements

  • Advanced knowledge of problem analysis techniques
  • Advanced mechanical and electrical engineering skills
  • Advanced problem solving and analytical ability
  • Advanced communication skills, both verbal and written, for interacting with diverse groups of people
  • Fluent in English and primary language used in area of responsibility and/or location


Education

Bachelor's Degree in Mechanical Engineering or Electrical Engineering

Experience Requirements

  • 2 years of technical experience in battery pack design and manufacturing.


Physical & Environmental Requirements

Warranty Engineer

About Briggs & Stratton

Briggs & Stratton is a manufacturer of gasoline engines for outdoor power equipment. The company was founded in 1908 and is headquartered in Wauwatosa, Wisconsin. Briggs & Stratton's products are used in a variety of applications, including lawn mowers, snow blowers, and generators. The company operates through two business segments: Engines and Products. The Engines segment designs, manufactures, and markets gasoline engines for outdoor power equipment. The Products segment designs, manufactures, and markets power generation, pressure washer, lawn and garden, turf care, and job site products. Briggs & Stratton filed for Chapter 11 bankruptcy in July 2020 and was acquired by KPS Capital Partners in September 2020.
Learn more about Briggs & Stratton
Size
5,200 employees
Market Cap
$34
Industry
Manufacturing & Automotive
Founded
1908
5 Year Trend
-20%
NASDAQ
BGG
* Ladders Estimates

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