Nestle

Warehouse Supervisor - Evening Shift

Nestle • $80K — $90K *
Franklin Park, IL 60131In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, or Business preferred or equivalent experience
  • Minimum 3 years in distribution operations
  • At least 2 years of leadership or supervisory experience
  • Experience with ERP and WMS systems
  • Strong analytical and problem-solving skills

Responsibilities

  • Supervise associates in order picking, packing, and shipping
  • Oversee secondary production functions like returns and vendor processes
  • Implement optimal staffing for efficient operations during shifts
  • Manage e-commerce and retail warehouse operations (B2C, B2B)
  • Ensure smooth flow of goods and communicate best practices across departments
  • Maintain accurate records of processed merchandise and associate productivity
  • Coach and motivate hourly associates, spending significant time on the warehouse floor
  • Present operational issues with analytical solutions to management

Benefits

  • Opportunity for hands-on leadership and team development
  • Collaborative environment across various departments
  • Focus on continuous improvement and operational efficiency
  • Engagement in special projects and diverse duties
  • Insight into metrics and reporting for performance management
Full Job Description
Position Summary:

The Warehouse Supervisor plays a critical role in our warehouse operations, leading day-to-day activities and fostering a safe, productive, and engaging environment for our team. This position is responsible for driving performance across key areas such as inbound returns, order picking, sorting, or outbound shipping, ensuring high standards of quality, accuracy, and efficiency.

In this role, you will provide hands-on leadership and direction to a team of hourly associates, while building strong partnerships across departments. You will collaborate closely with Inventory, Customer Solutions, Sales, Warehouse Operations, and Supply Chain teams to ensure alignment with site goals and deliver a seamless, high-quality customer experience.

Work Scheduled: 12 hour rotating shift (5 PM-5:30 AM)

Key Responsibilities:

  • Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers and retail customers
  • Supervise secondary production functions associated with their currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.
  • Implement optimal staffing mix during assigned shift for applicable department(s) in partnership with management the production/wave planning office
  • Supervise e-commerce and retail Warehouse operations (B2C, B2B)
  • Monitor Warehouse lines to ensure goods flow properly within the facility; communicate best practices for conveying goods to associates within department(s) of responsibility as well as upstream and downstream departments
  • Maintain accurate records of processed merchandise, packages and shipments, gift packaging, tracking numbers, etc. as well as associate productivity. Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition
  • Maintain high quality and productivity standards in assigned department(s) by providing continuous direction, training, and motivation to hourly associates (up to 75% time spent on warehouse floor)
  • Coach and develop Warehouse leads in the day to day motivation and support of hourly order processors
  • Ensure on-time order processing and Warehouse, keeping service level promises to our customers is critical
  • Present problem analysis of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner
  • Be solution oriented and routinely make recommendations for continuous improvement within the site
  • Exercise the autonomy to make operational decisions on the fly to keep the building plans on track and support the business
  • Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organization policies and communications
  • In partnership with the Warehouse area, plan and use independent discretion to organize day-to-day operations activities/objectives.
  • Appropriately communicate with, follow up with, and support associates in a timely manner.
  • Ability to leverage the various systems in the facility to generate reports, understand trends and potential road blocks, interpret any corrective measures needed and execute plans to achieve desired outcome
  • Monitor hourly/daily reporting and escalate concerns when needed
  • Must be able to learn, understand, and regularly execute tasks related to the various software programs used to run the facility. i.e. ERP, WMS
  • Follow all established facility safety and security standards; set the example for, coach, and hold hourly associates accountable
  • Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
  • Special projects and other duties as assigned


Experience and Education Requirements:

  • Bachelor's degree in Supply Chain, Logistics or Business is preferred (or equivalent level of industry experience)
  • Minimum of 3 years' experience in distribution operations
  • Minimum of 2+ years of leadership or supervisory experience.
  • Experience in ERP s

About Nestle

Nestlé S.A. is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Vaud, Switzerland. It is the largest food company in the world, measured by revenue and other metrics, since 2014. It ranked No. 64 on the Fortune Global 500 in 2017 and No. 33 in the 2016 edition of the Forbes Global 2000 list of largest public companies. Nestlé's products include baby food, medical food, bottled water, breakfast cereals, coffee and tea, confectionery, dairy products, ice cream, frozen food, pet foods, and snacks. Twenty-nine of Nestlé's brands have annual sales of over 1 billion CHF, including Nespresso, Nescafé, Kit Kat, Smarties, Nesquik, Stouffer's, Vittel, and Maggi. Nestlé has 447 factories, operates in 189 countries, and employs around 339,000 people. It is one of the main shareholders of L'Oreal, the world's largest cosmetics company. Nestlé was formed in 1905 by the merger of the "Anglo-Swiss Milk Company", established in 1866 by brothers George and Charles Page, and "Farine Lactée Henri Nestlé", founded in 1867 by Henri Nestlé. The company grew significantly during the First World War and again following the Second World War, expanding its offerings beyond its early condensed milk and infant formula products. The company has made a number of corporate acquisitions, including Crosse & Blackwell in 1950, Findus in 1963, Libby's in 1971, Rowntree Mackintosh in 1988, Klim in 1998, and Gerber in 2007.
Learn more about Nestle
Industry
Food & Beverages
Founded
1866
* Ladders Estimates

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