VR Business Systems Trainer (Statewide)

Texas Workforce Commission

$80K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Four years of relevant experience in training methods and materials, education, and agency operations.
  • Familiarity with Learning Management Systems (LMS) and content management systems.
  • Strong skills in oral and written communication, and the ability to facilitate workshops.
  • Proficiency in formulating learning objectives and assessing training needs.
  • Ability to supervise and evaluate the work of others.

Responsibilities

  • Plan, develop, and deliver comprehensive training programs for agency systems.
  • Conduct ongoing needs assessments to identify knowledge gaps and improve user proficiency.
  • Create and maintain a library of training resources like user manuals and tutorials based on user feedback.
  • Monitor training effectiveness using performance reports and user surveys to implement curriculum improvements.
  • Ensure compliance with policies by integrating standards into training content and documentation.
  • Serve as a Subject Matter Expert, translating complex policies into actionable guidance.
  • Collaborate with management on training and change management for new systems.

Benefits

  • Family Friendly Certified Workplace.
  • Defined Retirement Benefit Plan.
  • Optional 401(k) and 457 accounts.
  • Medical Insurance.
  • Paid time off including vacation, sick, and family care leave.
Full Job Description
A seasoned training professional and technical expert eager to provide advanced consultative services and system-driven solutions. You are adept at analyzing complex workflows, developing comprehensive instructional materials, and helping staff master critical Vocational Rehabilitation (VR) applications. You thrive in an environment where you can apply your expertise in instructional design and system analysis to enhance user proficiency. You are an initiative-taker, a thoughtful problem-solver, and a clear communicator, committed to driving user adoption and ensuring program compliance across the organization.

WHAT YOU WILL DO:
The VR Business Systems Trainer (Systems Analyst IV) performs highly advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing major agency programs by providing expert consultative services to program staff and stakeholders. This role specializes in the analysis, development, and delivery of comprehensive training programs and support resources designed to enhance the use and effectiveness of critical VR systems, such as ReHabWorks (RHW). May serve as a lead worker providing direction to others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Plan, develop, and deliver comprehensive training programs and support resources for assigned agency systems (e.g., ReHabWorks).
-Perform ongoing needs assessments and program analysis to identify knowledge gaps and create efficiencies by improving user proficiency and workflows.
-Develop and maintain a comprehensive library of support resources-including user manuals, job aids, and tutorials-by analyzing user feedback, system updates, and policy changes.
-Monitor and evaluate the effectiveness of training programs through performance reports and user surveys, implementing data-driven enhancements to curriculum.
-Ensure user compliance with program policies and rules by designing and embedding these standards directly into training content and system documentation.
-Serve as a Subject Matter Expert (SME), interpreting complex policies and translating them into practical, step-by-step guidance for system users.
-Analyze the impact of new legislation and policy changes on system functionality to proactively update training materials.
-Collaborate with management on change management initiatives, leading the training and communication strategies for new systems and procedures.

YOU QUALIFY WITH:
-Four years of full-time experience in positions that provided knowledge of training methods, techniques, and materials as related to individual development, education, and training programs; or in positions that provided knowledge of agency operation or programs which included giving group presentations.
-Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
-Knowledge of: Training procedures and techniques; Learning Management Systems (LMS) and content management systems; group processes and interpersonal relations; and instructional/curriculum design.
-Skill in: Oral and written communication; instructing others and facilitating workshops; and using a computer and applicable software.
-Ability to: Formulate and develop learning objectives; assess training needs and evaluate training effectiveness; communicate effectively; and supervise the work of others.

YOU GAIN:
-A Family Friendly Certified Workplace.
-Competitive starting salary: $6,702.75-$7,503.25/month
-Defined Retirement Benefit Plan.
-Optional 401(k) and 457 accounts.
-Medical Insurance.
-Paid time off, including time for vacation, sick and family care leave.
-Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ).

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