Position OverviewWe are looking for a dynamic Operations leader who will be responsible for working with the account leads in operationalizing the rollout and management of several projects for our client. In this role, this person will correspond directly with internal, client, and agency partner teams and lead in building and implementing the systems, processes, and tools that drive efficiencies and power standardization.
Responsibilities- Implement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track, accountable, and focused
- Facilitate key enterprise-wide projects (e.g. QBR, education sessions, competitive reporting), including assembling key players, delegating responsibility and tasks, managing timelines, and distributing clear notes/follow ups
- Ongoing support of tools/solutions (e.g. MediaTools, Ad Intel), including training team, problem solving technical issues, and optimizing processes
- Collaboration on establishing taxonomy and ensuring team adherence
- Collect, cleanse, QA, and mapping/integration of data from all systems/sources (e.g. MediaTools, Mediaocean) required to power automation
- Drive financial process around cross-team budget connectivity
- QA budgets to ensure every dollar is accurate
- Liaise extensively with clients, agency partners, and vendors to support implementation, adherence, and optimization of processes
- Partner with Account Management and clients to establish and audit against SLAs
Required Skills and Experience- Critical thinker who is interested in developing efficient ways to streamline, standardize, and improve current systems and processes
- Proven ability to develop and maintain solid professional relationships with clients, colleagues, and vendors
- Experience working both independently and, in a team-oriented, collaborative environment
- Required PC proficiency and expertise with MS Office (Excel, Word, PowerPoint) and a working knowledge of Asana, Smartsheet, or a similar project management tool
Desired Skills and Experience- 8+ years of demonstrated work success in project management
- Experience and working knowledge of media planning and buying
- Goal-oriented and action-focused with expert time management, multi-tasking, project planning, and organizational skills
- Strong verbal, written, and interpersonal communication skills, including the ability to communicate effectively with a variety of audiences (e.g., laterally across peers and upward to senior management)
- Flexibility to adapt to shifting priorities, demands, and timelines
Wage and BenefitsWe offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Salary Range
$180,000-$190,000 USD
