VP of OperationsLocation: Concord, CA
Employment Type: Full-Time | Executive Level
Salary: $165,000 base salary, plus performance-based bonuses and uncapped commissions for new business.
Position Overview: The Vice President of Operations (VP) drives operational excellence, client retention, profitability, compliance, and growth across multiple districts and service lines. Reporting to the CEO, the VP leads high-performing teams, strengthens customer relationships, and ensures alignment with strategic goals.Key Responsibilities- Customer Retention: Develop and implement retention programs; monitor service performance and client feedback.
- Fiscal Operations: Oversee budgeting, cost control, and P&L performance; partner with Finance for accurate reporting.
- Growth & Revenue: Lead sales efforts to achieve revenue goals; support market expansion and new service lines.
- Compliance & Risk Management: Ensure adherence to regulations and maintain strong safety protocols.
- Reporting & Metrics: Provide operational reports to the CEO and manage KPI dashboards for performance tracking.
- Leadership Development: Build and mentor a high-functioning operations team while fostering a strong leadership culture.
Qualifications- Education & Experience: Bachelor's degree in Business or related field; 7-10 years of senior leadership experience in relevant industries; proven success in multi-site operations.
- Skills: Strong financial acumen, knowledge of janitorial operations, excellent leadership and communication abilities.
Physical Requirements- Ability to travel locally and regionally; walk large facilities; lift up to 25 lbs; prolonged periods of standing and walking.
Working Conditions- Standard office environment with field visits; flexible hours, including occasional nights/weekends.
Compensation & Benefits- Competitive executive salary, annual performance bonuses, uncapped commissions, comprehensive benefits package, 401(k) with company match, professional development support, and technology package.
Qualified candidates apply TODAY!#LI-VD1
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