The RoleAs VP of Design at Mochi Health, you'll lead the creation of healthcare experiences that feel effortless, trustworthy, and human. You'll build and lead a world-class design team responsible for every patient and provider touchpoint-from our marketplace discovery experience to medication management tools to clinical workflows. This isn't about making healthcare prettier; it's about making it work.
You'll partner closely with Product, Engineering, Clinical, and Operations to ensure design drives strategy, not just executes it. You'll establish design systems, processes, and culture that scale with our rapid growth while maintaining the quality and craft that earns patient trust in a regulated, high-stakes industry.
This is a leadership role for someone who has built and scaled design teams, shipped products people love, and understands that in healthcare, good design can literally change lives.
What You'll DoLead Design Strategy- Define and own the design vision across our patient marketplace, provider tools, pharmacy platform, and clinical workflows
- Partner with executive leadership to ensure design has a seat at the table in strategic decisions
- Build a design culture that balances speed, craft, and patient-centricity
- Establish design principles and systems that work across our platform
Build and Scale the Team- Recruit, hire, and develop a high-performing design team (Product Designers, UX Researchers, Design Systems)
- Create career frameworks, mentorship programs, and growth paths for designers
- Foster a collaborative, inclusive culture where designers do their best work
- Build rituals and processes that allow the team to move fast without breaking things
Drive Product Design Excellence- Partner with Product and Engineering to shape roadmap and prioritize initiatives based on user needs
- Lead end-to-end design processes from research and strategy through execution and iteration while leveraging Ai capabilities to accelerate design engineering
- Be the subject matter expert on all parts of the product experience inside and out
- Champion user research and ensure patient and provider voices inform every decision
Establish Design Operations- Build and maintain a scalable design system that enables consistency and speed
- Implement tools, processes, and workflows that let designers focus on solving problems, not navigating bureaucracy
- Define quality standards and design reviews that maintain craft without slowing velocity
- Create metrics and frameworks to measure design impact on business outcomes
What You BringLeadership Experience- 10+ years in product design, with at least 4+ years leading design teams (15+ people)
- Experience hiring, developing, and retaining senior design talent
- Proven ability to influence executive leadership and drive design-led strategy
Craft & Execution- Deep expertise in user-centered design, interaction design, visual design, and design systems
- Portfolio demonstrating end-to-end ownership of complex, multi-sided products
- Strong understanding of modern design and Ai tools (Figma, Claude, prototyping, user testing platforms)
- Experience shipping products that balance user needs with business constraints
Strategic Thinking- Can translate business goals and user needs into clear design strategy and brand vision
- Comfortable with ambiguity and making decisions with incomplete information
- Data-informed approach to design decisions (qualitative + quantitative)
- Understands how design impacts metrics like conversion, retention, and patient outcomes
Communication & Collaboration- Exceptional communication skills-can articulate design rationale to technical and non-technical audiences
- Proven ability to build trust and alignment across Product, Engineering, Comfortable presenting to executive leadership, board members, and external stakeholders
Startup Mindset- Thrives in fast-paced, high-growth environments where priorities shift
- Comfortable wearing multiple hats and doing the work yourself when needed
- Unafraid to DO as much as LEAD
Application Process- Application Review - Submit resume, portfolio, and cover letter
- Recruiter Screen - 30-minute conversation about your background and interest (includes brief logic/probability question)
- Hiring Manager Screen - 30-minute conversation
- Portfolio Presentation - 60-minute deep dive into 2-3 case studies with Product/Design leadership
- Onsite Interview - Conversations with cross-functional leaders and CEO
- Offer - Typically 2-3 weeks from application to offer
To Apply: Send your resume, portfolio (PDF or link), and a brief note about why you're excited about this role
The base salary for this full-time position ranges from $250,000 to $300,000, in addition to benefits and 50% quarterly performance bonus. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
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Workplace Policy
Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve. 
