About the role

Flex is seeking a tenacious, results-driven VP of Account Management to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex's growth.
What you'll do
Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex's growth objectives
• Define and implement strategies & operating models to maximize partnership value
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex's largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
• Manage day-to-day operations, monthly and quarterly business reviews

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex's broader organizational objectives, serving as a strategist and thought leader

Key qualifications

• 15+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Capable of developing scalable processes that create predictable and measurable outcomes
• Self-motivated, with a relentless drive to deliver measurable business impact

Compensation

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/SF), the OTE (On Target Earnings) pay range for this role is $340,000-$425,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

Benefits

For full-time U.S. employees we offer:

• Competitive medical, dental, and vision
• Company equity
• 401(k) plan with company match
• Unlimited paid time off + 13 company paid holidays
• Parental leave
• Free Flex subscription

For full-time non-U.S. employees, we offer:

• Competitive compensation + company equity
• Unlimited PTO