What You'll Do

Leadership:
• Ensures that nursing practice is governed by professional nurses.
• Participate in leadership of the healthcare organization as a full member of the executive leadership team. This includes working with governing bodies such as the Board of
Trustees, Medical Executive Committee and VP councils.
• Consistently models the mission, vision and values of Novant Health.
• Participates in the strategic plan of the healthcare organization, and leads the development of the vision/strategic plan for nursing.
• Provides operational leadership and guidance for all core processes.
• Effectively manages conflict and resolution.
• Serves as an agent of change.
• Identifies and removes barriers that impede established goals.
• Adheres to ethical standards (such as, ANA's Guide to Code of Ethics for Nurses with Interpretive Statements, 2015).
• Seeks opportunities to engage in educational opportunities for ongoing personal development.
• Participates in professional organizations and community boards/activities.
• Maintains and fosters strong partnerships with local schools of nursing and the academic community at large.

Quality Outcomes:
• Evaluates and revises systems and processes of nursing services to ensure achievement of nurse-sensitive patient, client, and family-centered outcomes.
• Demonstrates knowledge of process of improvement principles and applies appropriately to improve patient care outcomes.
• Actively engages nurses, physicians, interdisciplinary team members, and leaders to improve systems.
• Ensures ongoing innovation within nursing services.
• Facilitates the conduct, dissemination, and utilization of research.
• Participate in programs that study and benchmark nursing-sensitive metrics (e.g., National Database of Nursing Quality Indicators).
• Ensures integration of appropriate technologies to meet the needs of professional nursing.
• Ensures compliance with all regulatory agencies and boards of nursing.

Patient Engagement:
• Ensures the delivery of Novant Health services standards by nursing team members with timely service recovery, as needed
• Monitors patient engagement scores and co-creates strategies for improvement with team members and leaders.
• Serves as a patient advocate.
• Fosters a collaborative environment that maximizes the patient's and family's ability to make informed decisions.
• Provides opportunity for customer input into policy development.
• Ensures delivery of culturally-competent care.

Team Member Engagement:
• Establishes a strong professional practice environment, including interdisciplinary
collaboration, shared governance, and professional models of care, team member development and evidence based practice.
• Ensures registered nurse participation in decision-making at various levels of the organization.
• Actively guides nursing to align with strategic initiative within the profession (such as those documented in The Future of Nursing: Leading Change, Advancing Health, IOM, 2010)
• Coordinates the development of goals, objectives and action plans to achieve staff education and development.
• Monitors team member engagement results and co-creates strategies for improvement with team members, leaders, and human resource partners.
• Serves as a professional role model and mentor to inspire, develop, recruit, and retain nurse leaders.
• Monitors the diversity of the nursing workforce in relation to local population diversity.
• Ensures a safe working environment.
• Pursues continuing and / or formal education and maintains professional affiliations to further career development and understanding of the health care / business environment
as evidenced by completed education and seminar hours and professional group participation.

Financial/Business Acumen:
• Provides global oversight of capitol and operational budget specific to nursing and patient care.
• Manages positions within nursing services to achieve quality and productivity with in budgetary nursing development.
• Seeks approval for capitol and operational budgets.
• Acquires and allocates human, material, and financial resources for specific functions and processes.
• Develops collaborative partnerships to optimize key clinical and financial outcomes.
• Participates in the negotiations of professional service contracts between health systems and providers.
• Reviews and maintains job descriptions, department policies/procedures and other documents as needed.

What We're Looking For

Qualifications:

• Education: BSN, required. Master's degree required with preparation in a health sciences or business-related field (MSN/ MHA/MBA), required. Doctoral degree in nursing (PhD/DNP), preferred.
• Experience: Five years clinical experience, required. Five years leadership/administration experience, required.
• Licensure/Certification: Current licensure as a Registered Nurse in state where primary accountability lies, required. Certification in healthcare or business field highly recommended, preferred.

Job Opening ID

187481