General Motors

VP IT Delivery and Deployment-Servicing Platform

General Motors$150K — $200K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in leadership roles implementing and supporting technology solutions.
  • 15+ years in IT delivery, holding roles like administrator, developer, or project manager.
  • Proven success in leading complex multi-year, multi-million-dollar transformation programs.
  • Deep familiarity with modern product and architecture practices; legacy systems alone are insufficient.
  • Strong executive communication and stakeholder management skills are essential.
  • Exceptional decision-making capability in complex, ambiguous situations.
  • Evidence of AI skills and capability implementations.

Responsibilities

  • Lead the entire modernization of the Servicing Platform, ensuring strategy and execution align with business outcomes.
  • Own and manage complex multi-year transformation programs, including risk and value realization.
  • Collaborate with cross-functional leaders to ensure alignment on priorities and execution.
  • Translate business strategy into a modernization roadmap that drives customer and partner adoption.
  • Communicate effectively with executives, presenting trade-offs, risks, and progress in business-focused terms.
  • Build and lead a high-performance organization capable of navigating complexity and ambiguity.

Benefits

  • 401K matching from day one.
  • 12 weeks of fully paid bonding leave for new parents.
  • Tuition assistance and training programs available.
  • GM employee auto discount offered.
  • Paid community service days included.
  • Nine company holidays observed.
Full Job Description
Job Description

Responsibilities

About the Role:

The VP, Servicing Platform Modernization is the end-to-end accountable executive for the modernization of the Servicing Platform. This leader owns strategy, architecture, delivery, adoption, and measurable business outcomes, translating modernization investment into enterprise and customer value.

The ideal candidate is a proven transformation executive who has led complex, multi-year, multi-million-dollar programs with full accountability for decisions, delivery, and results. This is not a developmental role; the successful candidate will bring modern product and architecture fluency, strong business acumen, executive presence, and near-term SVP readiness.

In this role, you will:
  • Lead the end-to-end modernization of the Servicing Platform, with accountability for strategy, execution, architecture evolution, adoption, and business outcomes.
  • Own complex, multi-year transformation programs, including investment, delivery, risk, governance, and value realization.
  • Partner across business, product, architecture, infrastructure, data, and cybersecurity leaders to align priorities, decisions, and execution.
  • Translate business strategy into a modernization roadmap and product capabilities customers and partners will adopt.
  • Communicate clearly with executive stakeholders, framing tradeoffs, risks, progress, and decisions in business terms
  • Build and lead a high-performing organization with strong judgment, high EQ, and the ability to operate effectively in complex, ambiguous environments.


Qualifications

What makes you a dream candidate?
  • Proven record leading enterprise-scale modernization and transformation programs with end-to-end accountability for strategy, execution, outcomes, and key decisions.
  • Demonstrated ability to articulate business value, investment rationale, and measurable outcomes-not just delivery execution.
  • Deep fluency in modern product, platform, and architecture practices; legacy-only backgrounds are insufficient.
  • Strong executive communication, stakeholder management, and relationship-building skills across business and technology.
  • Exceptional business acumen, sound judgment, and decision-making capability in complex, ambiguous environments.
  • Credibility to lead senior teams, navigate conflict effectively, and operate at an higher level
  • Proven AI skill and capabilities implementations
  • Availability to travel internationally for business purposes, potentially up to 20%

Experience
  • 7+ years implementing and supporting technology solutions in a leadership role required
  • 15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner
  • Demonstrated record of leading complex, multi-year, multi-million-dollar programs end to end, with full accountability for investment, delivery, adoption, and measurable outcomes.
  • Experience leading modern product, engineering, and platform organizations in complex enterprise environments.
  • Bachelor's Degree in relevant area of study or equivalent work experience required.
  • Master's Degree preferred.


What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.

Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office.

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About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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