Your opportunityWe are seeking a visionary VP of Enterprise Information Technology (EIT) to lead our unified technology mandate. This role is responsible for transforming fragmented operations into a scalable architecture and driving an AI-First strategy. The ideal candidate will move us from "building tools" to "orchestrating outcomes," ensuring operational reliability (Customer Zero model), rigorous compliance (FedRAMP/IL4), and fiscal efficiency aligned with the Rule of 40.
What you'll do- Strategic Unification: Architect and drive a strategy to eliminate the "Silo Tax," reduce technical debt, and centralize technical operations.
- Operational Excellence: Implement the "Customer Zero" reliability model to ensure internal systems meet the same rigorous stability and monitoring standards as our customer-facing products.
- Governance & Compliance: Lead the organization's compliance efforts for internal tooling, specifically scaling and sustaining FedRAMP/IL4 requirements for those systems.
- Fiscal Stewardship: Drive resource allocation and cost optimization strategies that directly impact EBITDA margins and support Rule of 40 goals.
- Leadership & Talent: Manage and develop high-performing teams, mentor Directors, and foster a culture of cross-functional accountability and innovation.
This role requires- 15+ years of enterprise IT experience with 10+ years leading teams, with multiple levels of management.
- Business Perspective: Deep understanding of internal/external business contexts and the ability to map technical work to business outcomes.
- Leading the Organization: Proven ability to break down silos, inspire execution, and get teams unstuck through ambiguity.
- Organizational Savvy: Ability to navigate cultural norms, influence stakeholders, and manage sensitive situations with diplomacy.
- Strategic Vision: Ability to anticipate trends, manage risks, and communicate how technical priorities align with long-term company goals.
- Change Management: Willingness to "break glass" and disrupt the system to build something better, rallying the organization around the new vision.
Please note that visa sponsorship is not available for this position.
#LI-TK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$287,000-$325,000 USD
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
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