As The Vice President (VP) of Customer Onboarding, you will lead Revenue Cycle operations for large care organizations, partnering with the Customer Executive team to deliver superior results. In this role, you will also contribute to our growing organization as a thought leader helping to improve the R1 solution and inform our strategy. The Vice President (VP) of Customer Onboarding will thrive in this role by building and maintaining a high performing team, while developing the next set of leaders.
Here's what you will experience working as a Vice President of Customer Onboarding:- Lead Revenue Cycle operational transitions and continuous improvement initiatives, owning and delivering on timelines with high P&L implications.
- Execute and improve R1's operating model for customer transitions.
- Strategic thinking to help develop internal strategy and development of Onboarding team.
- Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success.
- Partner with Customer Executive team to align operational and financial objectives.
- Participate in R1 strategy development as a thought leader and content expert sharing best practices, optimizing performance, and leading transformative change.
- Serve as a thought leader for Customer CFO and Executive team.
- Own executive decisions regarding daily operations of each customer transition.
- Focus on development, performance and growth of your team.
Required Skills: Must be willing to travel up to 40%.- At least 12 years of Operational experience with at least 5 years in healthcare revenue cycle management.
- At least 5 years of steadily advancing leadership roles and a proven track record of success in healthcare revenue cycle management.
- Experience driving complex change and helping counterparts through difficult transitions to a new process, workflow, technology, or situation.
- Strong project management discipline (Proficiency in Excel required; tools similar to Asana/MS Project transferable).
For this US-based position, the base pay range is $179,593.00 - $280,035.56 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 30.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
To learn more, visit: R1RCM.com
Visit us on Facebook
