Job Description

Role Overview

EXL is seeking a senior Commercial Banking professional to accelerate growth within its strategic banking accounts. This role will be responsible for establishing and expanding relationships with Commercial Banking leaders at large U.S. banks where EXL has an established presence and is looking to expand in Commercial Banking area.

The individual will leverage deep industry expertise and executive relationships to identify opportunities across Commercial Banking, Commercial Lending, Treasury Management, Credit Risk, and Operations. Working closely with account teams, solution leaders, and delivery teams, the role will help position EXL's Data, Analytics, AI, and Operations capabilities to address key Commercial Banking priorities and drive incremental revenue growth.

This is a highly consultative, relationship-driven role focused on executive engagement, opportunity creation, account expansion, and long-term client partnership development.

Responsibilities

Commercial Banking Account Expansion

• Develop and execute Commercial Banking growth plans within existing strategic banking accounts.
• Establish relationships with Commercial Banking business leaders and key decision-makers.
• Identify whitespace opportunities across Commercial Banking, Commercial Lending, Treasury Management, Risk, and Operations.
• Partner with existing account teams to expand EXL's footprint and increase wallet share.

Executive Relationship Development

• Build trusted advisor relationships with Commercial Banking executives and business leaders.
• Leverage industry network and market knowledge to create access to new buying centers.
• Facilitate executive conversations around growth, risk, efficiency, and transformation priorities.

Opportunity Origination & Solution Shaping

• Identify and qualify opportunities aligned to Commercial Banking priorities.
• Shape client conversations around data, analytics, AI, and operational transformation.
• Partner with EXL domain and solution teams to develop compelling business cases and proposals.
• Support opportunity pursuits through executive presentations, workshops, and strategic account planning.

Market Leadership

• Maintain deep understanding of Commercial Banking trends, competitive dynamics, and emerging technologies.
• Provide market intelligence and thought leadership to clients and internal stakeholders.
• Represent EXL at industry forums, client events, and executive briefings.

Qualifications

• 10+ years of experience in Commercial Banking, banking consulting, financial services consulting, or banking technology/services.
• Deep expertise in Commercial Banking, including Commercial Lending, Treasury Management, Credit Risk, Client Coverage, and Banking Operations.
• Strong relationships with senior Commercial Banking executives across large U.S. banks.
• Proven success in opening new buying centers and expanding business within existing client accounts.
• Experience influencing and selling to senior business stakeholders.
• Strong understanding of data, analytics, AI, and technology-led transformation in banking.
• Exceptional executive presence and relationship-building skills.

Qualifications

• Bachelor's degree required.
• MBA or advanced degree preferred.
• Based in the New York metropolitan area.
• Willingness to travel as required.

About the Team

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.