Volunteer Manager

Maricopa County, AZ

$73K — $119K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Three years of direct volunteer management experience
  • Bachelor's degree; relevant education/experience may substitute
  • Demonstrated animal handling experience
  • Ability to obtain a valid Arizona Driver's License

Responsibilities

  • Develop and refine the volunteer program for Animal Care & Control
  • Provide hands-on leadership and maintain a presence in shelter operations
  • Recommend improvements and initiatives to the Animal Welfare Officer
  • Communicate and uphold shelter policies to volunteers and the public
  • Develop and oversee a volunteer recognition program
  • Provide timely, accurate operational reports to the Animal Welfare Officer
  • Maintain volunteer database and prepare related publications

Benefits

  • Positive impact on animal welfare
  • Hands-on leadership role
  • Involvement in community outreach
  • Collaborative work environment with shelter teams
  • Opportunities for volunteer management within an animal welfare context
Full Job Description
Posting Date
08/10/26

Application Deadline
08/22/26

Pay Range
Anticipated Hiring Range: $73,000 - $96,000 annually
Full Pay Range: $73,000 - $119,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type
Unclassified

Department
Animal Care and Control

About the Position

Are you an innovative and versatile leader who is ready to serve the community and have an impact on animal welfare?

The Volunteer Manager oversees the strategic direction and daily operations of Maricopa County Animal Care & Control's volunteer program. This hands-on leadership role is responsible for building the volunteer workforce through recruitment, engagement, development, and retention while fostering a positive volunteer experience. We will look to you to drive positive change by leading volunteers and Volunteer Coordinators, removing barriers, and ensuring best practices are in place. You will collaborate with teams across all shelters to ensure consistency and to achieve the optimal outcome for each animal with the available resources. This position requires the employee to be in the office and or customer-facing for all hours worked.

We Require
  • Three years of direct volunteer management experience
  • Bachelor's degree
  • A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis


Other Requirements
  • Demonstrated animal handling experience
  • Must possess, or have the ability to obtain by the time of hire, a valid Arizona Driver's License


We Also Value
  • Advanced management or supervisory experience
  • Volunteer Management experience within an animal welfare organization
  • Certifications in animal welfare or animal control
  • Extensive project management or logistics experience


Job Contributions
  • Responsible for developing and refining the volunteer program for Animal Care & Control
  • Provides hands-on leadership and oversight by maintaining a visible presence in shelter operations, walking the shelter, engaging with staff and volunteers, and coaching, mentoring, and resolving concerns, disciplinary matters, and performance issues
  • Recommend improvements and initiatives to the Animal Welfare Officer and lead the implementation process
  • Communicates and upholds shelter policies, procedures, and humane animal care practices to volunteers and the public, including at public events
  • Develops and oversees the administration of a volunteer recognition program
  • Provides the Animal Welfare Officer with timely, accurate operational reports and demonstrates exceptional organizational skills
  • Assists as needed with off-site events related to either the recruitment of volunteers, and works to develop corporate volunteer opportunities
  • Meets with division managers to determine volunteer needs, coordinate assignments, and address problems
  • Maintains the volunteer database and prepares reports, newsletters, and other division publications related to volunteer activities and programs
  • Represents the Department at community functions and special events; performs special projects and other duties as assigned


Working Conditions

Work is typically performed in an office or administrative environment and is not substantially exposed to adverse environmental conditions. The employee in this position may be required to exert up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly. The position requires walking or standing to a significant degree.

Selection Procedure
  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive


Apply Now!

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