The Standard

Voluntary National Accounts Consultant

The Standard • $82K — $104K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of experience in National Accounts
  • Life & Health License required
  • Strong customer service skills
  • Experience in conflict resolution
  • Proven track record in customer retention and portfolio growth

Responsibilities

  • Develop and execute retention and growth strategies for assigned accounts
  • Resolve issues promptly for existing clients
  • Educate clients about products to enhance relationships
  • Build strong relationships with clients and brokers
  • Collaborate internally to ensure quick issue resolutions
  • Engage with decision-makers to discuss market trends and client needs
  • Provide marketplace feedback to drive strategic improvements

Benefits

  • Comprehensive benefits package including medical, dental, and vision
  • 401(k) plan with matching company contributions
  • Annual incentive bonus plan
  • Generous PTO including 11 holidays and wellness days
  • Opportunities for career growth and advancement
  • Paid parental leave and support for adoption/surrogacy
  • Double-matching employee donations to eligible nonprofits
Full Job Description
Job Summary

In this role, you will be responsible for retaining, identifying, and selling Voluntary Benefits for additional lines of business with large size accounts (> 2000 EE). Individual manages book of business, develops, and executes strategies for assigned accounts to achieve retention and growth targets.

Functional Skills
  • Develop and execute strategies for assigned accounts to achieve retention and growth targets.
  • Ensuring prompt issues resolution for existing accounts.
  • Educating clients on products and value proposition to expand client relationships (share of wallet).
  • Develop relationships with assigned clients and the producer (broker/consultant) of the account.
  • Establishes internal partnerships to ensure prompt resolution to any issues may become aware of during discussions.
  • Holds regular discussions with decisions makers at large accounts to educate on market trends and associate needs based on in-depth market knowledge.
  • Develop and execute strategy for large account portfolio retention and growth.
  • Help implement and support the corporate strategy.
  • Provide feedback on changes in the marketplace.


Skills and Background You'll Need
  • Bachelor's degree
  • 5+ years of experience in National Accounts
  • Life & Health License


Key Behaviors of a Successful Candidate
  • Demonstrated ability optimizing customer retention.
  • Strong focus on customer service.
  • Developed and mature conflict resolution skills.
  • Demonstrated ability to grow portfolio over a period.


  • A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
  • An annual incentive bonus plan
  • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
  • A supportive, responsive management approach and opportunities for career growth and advancement
  • Paid parental leave and adoption/surrogacy assistance
  • An employee giving program that double matches your donations to eligible nonprofits and schools


In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.
  • Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.
  • Performance guarantees may be applied to roles with highly incentivized compensation plans for a specified period of time to support a new hire's transition into the sales incentive plan.


Compensation is made up of a base salary, incentives, and/or other bonuses when applicable. This is a minimum range that can be increased based on performance and sales activity.

Salary Range:
Base Salary Range: $82,250 - $104,000 + Incentive Compensation Plan

Positions will be posted for at least 5 days from original posting date.

About The Standard

The Standard is a financial services company that provides insurance, retirement, and investment products to individuals and businesses. The company's insurance products include life, disability, and dental insurance. The Standard also offers retirement plans, such as 401(k) and pension plans, and investment products, including mutual funds and annuities. The company was founded in 1906 and is headquartered in Portland, Oregon. The Standard has over 3,000 employees and serves customers across the United States.
Learn more about The Standard
Size
3,000 employees
Industry
Founded
1998

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