VMware Virtualization SME FTE OR CTH NYC (5 days onsite) Position Description - The VMware Virtualization SME provides expert level strategy, design, and 24?×?7?×?365 support for the Americas region virtualization platform.
- The role owns performance monitoring, automation, and continuous improvement of the VMware ecosystem-including VMware Cloud Foundation?9 (VCF?9), Aria Operations, vRealize Log Insight (VRLI), vRealize Network Insight (VRNI), NSX T, and vSAN-while pioneering AI driven operational models and cost optimization initiatives.
Responsibilities - Lead migration initiatives to VMware Cloud Foundation ensuring zero downtime, compliance, and security alignment.
- Design and support enterprise VMware environments including VMware vSphere, VMware NSX, VMware vSAN, VMware Aria Operations, VRLI, and VRNI.
- Implement Infrastructure as Code (IaC) solutions using Ansible, Terraform, PowerCLI, PowerShell, and Python.
- Develop AI-driven operational capabilities including predictive alerting, automated RCA, chat ops, and self-healing automation workflows.
- Configure and maintain monitoring thresholds, dashboards, alerts, and analytics across Aria Operations Suite.
- Perform capacity planning, performance optimization, and proactive anomaly detection.
- Ensure adherence to enterprise standards, security hardening guidelines, and operational best practices.
- Collaborate with VMware, networking, storage, and infrastructure vendors along with global IT teams.
- Participate in disaster recovery planning, testing, and execution while maintaining enterprise RPO/RTO requirements.
- Provide Tier 2/3 production support including 24x7 on-call support rotation.
- Perform firmware upgrades, patching, storage updates, and infrastructure lifecycle management.
- Work with application owners and business stakeholders to deliver scalable virtualization services.
- Prepare executive dashboards and reports related to SLA compliance, platform health, cost optimization, and AI Ops impact.
Required Qualifications - 10+ years of overall IT experience.
- 5-7 years of hands-on experience supporting large-scale VMware environments.
- Strong expertise in vSphere 8+, NSX-T, vSAN, and VMware Cloud Foundation.
- Experience migrating legacy VMware environments to modern cloud-native or VCF platforms.
- Strong automation and scripting experience with:
- PowerCLI
- Terraform
- Ansible
- PowerShell
- Python
- Hands-on experience with Aria Operations Suite, VRLI, and VRNI.
- Strong understanding of enterprise storage technologies including EMC, Isilon, Pure Storage, Dell/NetApp SAN, and iSCSI.
- Strong networking knowledge including TCP/IP, VLANs, routing, micro-segmentation, and distributed firewall concepts.
- Experience with AI Ops, predictive monitoring, automated RCA, and intelligent capacity forecasting.
- Experience driving infrastructure cost optimization and resource right-sizing initiatives.
- Strong communication, stakeholder management, and mentoring skills.
- Experience working within Agile and/or ITIL environments.
Preferred Certifications & Skills - VMware Certified Professional - Cloud Management and Automation (VCP-CMA)
- VMware Certified Advanced Professional - Cloud Foundation (VCAP-CF)
- ITIL Foundation / ITIL Managing Professional
- Experience integrating Aria Operations APIs for custom automation solutions.
Education - Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent professional experience).
Please reference the specific job title and job location in your email.
#M1
#DI-CB2
Ref: #404-IT Pittsburgh
